United Arab Emirates
Electronics and Communication Engineer with a Bachelor's in Electronics Engineering and a Master's in Communication Engineering, specializing in IoT and embedded systems. Developed a "Cloud-Oriented Waste Management System" (Smart City IoT application) as my graduation project, leveraging Raspberry Pi 2 for sensor data acquisition and edge computing. Strong technical background in: - Programming: Python, C++ (embedded/firmware development) - Cloud & DevOps: AWS (Solutions Architect – Associate, Cloud Practitioner), Elasticsearch, dashboard visualization - Embedded Systems: Raspberry Pi 2, sensor networks, real-time data processing - Networking & OS: System administration, IoT protocols, Linux-based environments Passionate about building scalable IoT solutions, optimizing cloud architectures, and bridging hardware-software integration for smart infrastructure.
Drive pre-sales activities for ELV, Low Current, and Smart Solutions, including client engagement, needs assessment, and solution scoping. Prepare and deliver technical proposals, system architecture presentations, and solution demonstrations tailored to client requirements. Support business development by translating complex technical concepts into clear value propositions for smart city and building projects. Coordinate with vendors and internal teams to develop competitive, integrated ELV and smart solutions for commercial and government clients.
· Conducting product demonstrations and negotiations. · Preparing quotes and closing deals. · Logging activities in a CRM and reporting on sales forecasts. · Collaborating with marketing and support teams to ensure client satisfaction
Developing solutions to link mobile customer’s services (packages, billing) and FTTH customer’s services (installation orders, troubleshooting technical and billing issues. change packages) to unified app (MySTC).
Provided frontline technical support for customer service issues (billing, internet/service quality, offers), applying structured incident handling and clear communication. Supported network operations activities including NOC monitoring and reporting, with exposure to radio planning/optimisation and transmission planning/optimisation workflows. Built strong foundations in service troubleshooting, operational monitoring, and cross-team coordination—skills directly transferable to IoT operations (device connectivity, telemetry monitoring, and incident response.
Provided frontline technical support for customer service issues (billing, internet/service quality, offers), applying structured incident handling and clear communication. Supported network operations activities including NOC monitoring and reporting, with exposure to radio planning/optimisation and transmission planning/optimisation workflows. Built strong foundations in service troubleshooting, operational monitoring, and cross-team coordination—skills directly transferable to IoT operations (device connectivity, telemetry monitoring, and incident response).
Radio planning and optimization, transmission techniques planning and optimization, NOC (monitoring and reporting and troubleshooting)