Santa Barbara County, California, United States
• Responsible for monitoring and directing all management related activities with site level personnel to ensure that essential functions are met on a regular and consistent basis. • Assist in the preparation of the annual property budgets. • Monitor vacancy at each property in my portfolio, analyzing numbers of days vacant, turnover rate and the reasons to establish trends. • Make visits to each site and ensure preventive maintenance and physical plant repairs or upgrades are established and addressed. • Assist in the development of new policies and procedures to increase effectiveness and/or productivity.
• Manage residential apartments overseeing leasing, maintenance, administration, turnovers, and improvements. • Manage day to day operational responsibilities of properties which include financial, marketing, customer service. • Process accounts receivable (rents) utilizing Yardi Voyager 7s accounting software. • Process accounts payable to vendors utilizing Yardi Voyager 7s. • Turned and Leased 45 apartments in a 60-day period. • Respond to all resident grievances and provide problem-resolution assistance. • Recognized as Community Manager of the Month after 4 months working in company.
Technical Account Managers at Yardi provide consultative, implementation and technical support to a group of assigned Yardi clients in order to manage business operations and financial accounting functions in Yardi’s Voyager software. • Implement the Yardi suite of software products by assisting clients with system implementation, training, and technical support. • Research, analyze and resolve software issues. • Support software product customization based on client requirements. • Perform data mapping and conversions. • Perform system and business process reviews and other service reviews and made recommendations on best practices. • Work on a regular basis with Yardi internal resource teams including: training, conversion, sales and development.
• Oversee business and financial activities of accounts established for over 1,000 UC students participating in UC Education Abroad Programs. • Analyze and reconcile the UEAP General Ledger on a monthly basis. • Apply, ensure and communicate compliance of EAP and UC financial policies and regulations to Study Center concerning banking, budgeting, accounting and financial reporting (Daily). • Auditing and reconciling all overseas expenditures for UK England, Ireland, UK Scotland Study Centers. • Prepare and process various study abroad program invoices.
• Managed residential apartment complex consisting of 60 apartments and oversaw maintenance, administration, and improvements. • Processed accountings receivable (rents) utilizing QuickBooks Online accounting software. • Collected rents and security deposits, managed monthly rent roll and rental rates. • Responsible for attracting, screening, and approving perspective tenants that best fit the property. • Increased rental income by 45% over 7 year period. • Followed comprehensive annual inspection process for each apartment. • Responded to all resident grievances and provided problem-resolution assistance. • Negotiated contracts with vendors and submitted multiple bids to owners for review. • Ensured property was in compliance with California’s building and fire safety codes