Charlotte, North Carolina, United States
Most leadership development measures the wrong layer. Personality tests tell you who you are. Strengths inventories tell you what you’re good at. Style frameworks tell you how you tend to behave. None of them reach the layer underneath — the character pattern that produces your personality, your strengths, and your style in the first place. That’s the layer I’ve spent the last decade building tools for. I’m Omar L. Harris — founder of Intent Consulting, creator of the WHOM Character Intelligence Platform, and author of Grow With W.H.O.M., the book introducing the Character Signature framework. After years as a general manager and executive coach working with thousands of leaders across industries and continents, I noticed the same pattern over and over: the existing personal-development tools were beautifully designed for everything except the part that mattered most. So we built a new one. The WHOM framework maps your Character Signature across four pillars — Work-Ethic, Heart, Optimism, and Maturity — and 22 underlying traits. The result is a profile space of 1 in 18.7 quadrillion possible signatures, roughly 560 million times larger than CliftonStrengths. The granularity is the point. Character lives in patterns, not rankings. Here’s what I do: 🟦 Executive coaching for senior leaders ready to grow the layer underneath their playbook 🟦 Organizational assessment & culture work for teams and companies serious about building character at scale 🟦 Keynote speaking on character, leadership, and what comes after personality testing 🟦 The WHOM platform — a character-intelligence engine used by leaders, coaches, and teams worldwide. Take the free assessment at api.characterdna.com. My new book — Grow With W.H.O.M. — is out now. It introduces the Character Signature framework and is paired with the free Character DNA assessment. The first chapter is yours at growwithwhom.com. If you’re tired of the surface and ready to grow what’s underneath — let’s talk.
Intent Consulting helps leadership teams and organizations build the layer underneath strategy and skill: character. We work with companies serious about leadership development at scale, using two proprietary instruments — the WHOM Character Signature platform (individual-level character mapping across 22 traits and four pillars) and the Organizational Resilience Index (a 7-dimension culture diagnostic). Our practice areas include executive coaching, leadership-team assessment, custom development programs built on the Intent Consulting Leadership System (ICLS), and culture analytics for organizations navigating growth, transition, or pressure. Recent clients include global pharmaceutical organizations and high-growth companies. We work with leaders who have outgrown the standard commercial frameworks and want something with measurable depth underneath. Founded by Omar L. Harris, bestselling author of Grow With W.H.O.M.
Accountabilities: Leading bold, sustainable growth for top 5 market in Allergan International division Making Allergan Brazil the most customer-centric pharmaceutical company in the market Enhancing patient lives by enabling specialist's growth Accomplishments: ➢ Achieved expected performance vs estimates in 2018 and 2019 ➢ Transformed commercial model for total business including commercial offerings, leveraging new capabilities in account management, developing a comprehensive consumer/ecommerce strategy and platforms, and enhancing physician model ➢ Developed a robust internal control framework to reduce and mitigate enterprise risks
Leading growth, development, and sustainability of emerging market business in Indonesia while establishing GSK Indonesia as one of the most innovative, best performing, and trusted healthcare companies. Accountabilities: ➢ Driving performance of £47 million emerging market business in Indonesia by crafting a bold commercial agenda and inspiring excellence in the nearly 700 person team ➢ Aligning a matrix organization and executive team of 13 functions (commercial, medical, finance, IT, regulatory, HR, Commercial Excellence, Procurement, Supply Chain, Quality, Government Affairs, Environmental Health & Safety, and Legal) ➢ Maintaining strong relationships with key external stakeholders in government and business Accomplishments: ➢ Delivered double digit sales and profit growth while optimizing commercial organization for challenging external environment post universal healthcare system introduction ➢ Launched and embedded new GSK HCP Engagement model (no sales incentive, no speaker fees, no HCP sponsorship, enhanced digital presence) while continuing to grow faster than the market ➢ Six leadership team members earned promotions to regional/global roles during tenure
Accountabilities: ➢ Managing Rx portfolio and commercial operations valued at US$1.6 Billion in the Middle East/North Africa/Commonwealth of Independent States region comprised of 20 diverse markets ➢ Driving transformation to a new operational business model incorporating a strong multi-channel customer engagement focus ➢ Leading executional excellence projects to improve core capabilities throughout the region Accomplishments: ➢ MENA-CIS Rx portfolio beat profitability targets two years running ➢ Accountabilities expanded to include MCE and entire Rx pharma operation as interim VP of commercial operations for the region ➢ Successfully led a global evaluation of IT infrastructure solutions which led to the roll out of the Veeva CRM system in all markets
UNISON is a leader in leveraging meeting interactive/collaborative technologies to create an environment of full audience engagement/participation. The data gathered through this approach is thoroughly analyzed to extract the key insights that will drive future results. Accountabilities: Spearheading commercial strategy and new product development Building strategic partnerships to insulate company against unforeseen economic fluctuations. Actively pursuing business development opportunities to strengthen product portfolio. Developing and mentoring internal personnel. Accomplishments: Launched the Mobile Interactive Platform: A web-based application designed to inform, inspire, engage, and capture the brilliance of collective intelligence during live and web meetings and events.
-Lead multi‐billion dollar cholesterol franchise in the US directly managing 1 Marketing Director, 2 Sr. PMs, and indirectly leading cross functional team comprised of finance, sales, medical affairs, sales training, sales operations, market research, business analytics, consumer marketing, public affairs, opinion leader development, managed markets, supply chain, regulatory, legal, and compliance -Strategically influence the following processes: long range strategic planning and forecasting, brand management, market access, clinical trials planning and execution, scientific platform content development and execution, and launch plan development and implementation Accomplishments: -Galvanized the organization around strategic 16 month action agenda to reinvigorate the business -Shifted strategic direction and sales force messaging and executional focus leading to significant above plan performance
-Led start‐up of multi‐million dollar specialty business unit overseeing colleagues in sales, brand management, market research, medical affairs, and business analytics. -Developed, drove, and managed the following areas: P&L, long range strategic planning and forecasting, reimbursement and market access, business development, field force expansion, training, and execution, key opinion leader program creation and implementation. Accomplishments: -Successfully re‐launched CV franchise tripling sales in 2 years. -Established best in class strategic and tactical plans adopted by rest of LA region. -Launched innovative impactful opinion leader development program eventually implemented throughout LA.
Accountabilities: -Actively participate in development of strategic brand plans and brand reviews with senior management. -Create and manage the content and execution for semi-annual Plan Of Action meetings essential to ensuring effective sales force understanding and execution of brand strategy. -Manage franchise promotional medical education including speaker selection and training, strategic content, vehicles, budget allocation, operations, and ROI analyses -Marketing liaison to North East Area Vice President and West Area Vice President.