Paris, Île-de-France, France
🎯 E2E Supply Chain Expert | Strategic Transformation & Crisis Leader With 10+ years of experience leading large-scale, high-impact operations across CAC40 organizations (Air liquid, Bouygues, Carrefour, Totalenergies), SBF120 organizations (Orange,Air France KLM, Nexans, Sodexo , Elior and Spie) & other top multinational organizations (Amazon, Gxo, Staci, Fibrain, Cofigeo , Iliad , Zalandoand Inditex), I turn complex supply chains into lean, resilient, high-performing ecosystems. Currently General Manager at GXO France, I oversee Inditex's end-to-end logistics, leading 1500+ associates to deliver operational excellence in an environment with elevated strategic, financial, and legal stakes. I’m recognized for driving performance and transformation in contexts requiring high-impact leadership, where social dynamics, client criticality, and organizational resilience converge. Skilled in stakeholder alignment, strategic negotiation, and change leadership under pressure. Expertise: Industrialization • Continuous Improvement • Cost Optimization • P&L Ownership • Contract Management • People Development 🧠 MEng in Process Technology | MSc in Sustainable Quality Management 📍 Trusted in: Retail | E-commerce | 3&4PL | Telecom | Biotech | Agro & Food | Consulting I build what scales. I fix what stalls. I lead by data, people and results.
- Executive management of a multi‑sites fashion e‑commerce network (3 sites, 255,000 m²) delivering forward & reverse fulfillment for global Tier‑1 brands (Inditex , Zalando) - GXO France flagship launch (140,000 m² – Zalando) : greenfield program covering network design, advanced automation, WMS integration and industrial ramp‑up to peak volumes - Full P&L ownership up to 110M€ across sites, driving service excellence, productivity uplift, cost‑to‑serve optimization and capex/opex arbitration. - Industry 4.0 operating model spanning e‑commerce fulfillment, store replenishment, transfers, returns and refurbishment in high‑seasonality environments - Executive governance of end‑to‑end value streams: Operations, Engineering & Maintenance, HR & Labor Planning, Safety, ICQA, Data & Analytics, Finance and Transformation Projects - Leadership of complex social environments at executive level, including CSE / CSSCT governance, national & local negotiations and PSE execution - European transformation leader supporting commercial tenders, automation strategy, and scalable fashion e‑commerce solution design.
Head of Operations in FR Amazon Legacy Fulfilment Center (warehouse throughput -900K weekly) • People management through several hierarchy levels : 1000 - 1200 employees - Safety, quality and engagement initiatives for the building, - Strategy, labor plan, physical and human capacity co-designer. - Definition and controlling productivity targets and main operational KPI's. - Plan owner and actions designer to reach the highest level of Operations efficiency and customer satisfaction.
Lead end to end dock , dock & receive, stow , problem solve and Floor health operations . Stow Subject Matter expert , Owner of site , France , EU Level projects. Site : ORY4 - Amazon robotics : 850k units capacity. Technologies : fluid unloading - depalletizer robot - Decant- MHE - universal / arstaw free hand stow - Pick / stow to light . ******Key achievements***** Safety and Compliance: - Maintained all safety metrics in the top 25% of the site. - Achieved zero LTIR through robust safety action plans. Employee Engagement: - Improved job satisfaction, LBI, and manager skills, ranking in the top 25% of the site. - Successfully onboarded 12 new hire managers. - Sponsored 7 female talents for L5-L6 promotion preparation in operations, HR, and L&D. Quality and Execution: - France Captain for Inbound Gross Adjustment: Achieved 9.9% improvement vs. FR FY 2024 target, generating $1.14M savings through Programs and FC execution. - Site EU Shrink Owner: Reduced PQV by 50% and cut inventory adjustments by 90%, saving €1.44M. - Site Quality Pillar Owner and Cost Proxy, leading initiatives to enhance site quality and cost efficiency. Nailing the Plan: - Designed and executed 2023 Inbound cost strategies: ==> Achieved an 18% YoY improvement in total TPH. ==> Met 2023 OP2 and benchmark targets for the first time since site launch. Cost and Efficiency: - Implemented strategies resulting in significant cost savings and operational improvements, driving overall site efficiency.
• Owner of the Robotic Stow and Pick shift management. • Support, mentor, and develop a team of 400-450 associates , leads, managers , instructors and robotics critical roles . • Create & ensure security / performance / quality goals to achieve customer promise. • Proactively identify and lead process improvement opportunities / Lead large-scope projects with site and regional impact. Come build the future of robotics operations with us : https://www.amazon.jobs/en/job_categories/fulfillment-operations-management
Diriger les opérations logistiques, service client et le SAV en multisites (Publidispatch 5, 6, 6bis) totalisant 30 000 m² et 250 collaborateurs, membre du comité de direction. • Gérer des environnements multi-clients et multi-WMS pour des grands comptes (Free, Bouygues Telecom, et Orange, Air liquid , Spie...) offrant des services 3PL et 4PL incluant des flux reverses et des circuits de valorisations (Refurbishing et tri). • Piloter des projets d'ouverture, de revamping de sites, incluant un site de 14 000 m² pour le déploiement de la fibre optique et un site de 7 000 m² pour optimiser les zones de débord. • Relation commerciale avec les différents clients : Assurer la préparation, la coordination et la participation de tous les Audits et ou Assesments / Owner des comités de pilotages (CoPil) et comités d'opérations (ComOp). • Implémenter des solutions BI, de visualisation de données, et des projets Lean et Six Sigma pour améliorer la performance • Garantir le respect des engagements commerciaux et budgétaires (CA et P&L).
Mise en performance d'un contrat Telecom grand compte (5M€) Activités: - Déploiement initial & Vie de réseau - Maintenance - FTTx Métiers: - Management transversal et hiérarchique de l'activité. - Mesure de la performance et amélioration continue - Pilotage opérationnel - Business process improvement