Kuwait City, Al Asimah, Kuwait
A Biomedical Engineer (MSc) with a strong foundation in AI solutions and technical troubleshooting. My background is further strengthened by hands-on experience in sales, giving me a clear understanding of client relationships and market dynamics. Fluent in Arabic, English, and Turkish
• Promoted and sold customized travel experiences to a diverse international clientele, managing a client portfolio exceeding 100 clients. • Negotiated and closed deals independently, achieving a customer satisfaction rate of 90% • Built strong relationships with clients by delivering tailored solutions and consistently exceeding expectations. • Managed end-to-end customer interactions, needs analysis, service customization, and follow-up, demonstrating high-level client relationship management.
- Rotated across 10+ clinical departments including ICU, NICU, Cath Lab, OR, Radiology, and various labs, gaining broad exposure to hospital medical equipment and biomedical workflows - Supported biomedical engineers in troubleshooting, repairing, and maintaining a wide range of clinical devices across departments - Participated in periodic maintenance checks and equipment installation, including integrating a new medical device into the hospital's network infrastructure - Developed practical understanding of medical device management, vendor coordination, and clinical engineering operations in a live hospital environment
• Developed and executed sales strategies for Tourniquet devices, Patient Monitors, Ventilators, and Disposables, contributing to increased client acquisition. • Supported R&D projects for Electrosurgery devices, collaborating with technical and sales teams to drive innovation. • Participated in the manufacturing and technical servicing of healthcare devices, enhancing product knowledge to better support client needs.
• Conducted sales and technical service activities for High-Flow Oxygen Therapy Devices and Disposables. • Strengthened customer support through onsite technical troubleshooting and efficient service delivery • Enhanced client relationships through proactive customer service and technical expertise.