Coventry, England, United Kingdom
LBEEP/GEEP @ RAeng
• Overview – Worked in Primark for 12 months for which I was responsible for maintaining store standards and assisting customers • Customer Service – Provided quality customer service through being respectful, answering inquires and offering product recommendations to ensure a positive shopping experience. I had received praise via social media which gained a lot of attention providing a platform for many other customers I’ve served to also commend my customer service skills • Communication – Collaborated with team members to always ensure an organised store and co-ordinating to maintain a tidy store front when under pressure due to a surplus of customers
During my work experience at Jaguar Land Rover, I actively participated in workshops and discussions with apprentices, exploring the latest developments in JLR's news. I observed the testing of autonomous vehicles, gaining practical insights into their performance and engine build processes. This experience allowed me to better understand the automotive industry and sparked my interest in future engineering opportunities with JLR.
Collaborated with a team of professionals to analyze user data and explore enhancements for the Barclays mobile app. Focused on identifying opportunities for competitive student deals and promotions to improve user engagement. Gained hands-on experience with data analytics tools to uncover trends and insights, contributing to strategic app development discussions.
Gained valuable insights into the world of Formula 1 during my work experience at Mercedes. I had the opportunity to listen to Mike Elliott and engage with other Mercedes engineers, discussing engineering ideas. Collaborating on problem-solving sessions allowed me to contribute to projects while exploring career pathways into F1. Meeting the engineers behind high-performance racing helped me find a passion for the industry.