United Kingdom
Primary liaison between Yardi and its commercial real estate clients, ensuring integration, adoption, and optimization of technical solutions. Combining technical expertise, strategic planning, and relationship management to deliver tailored solutions that align with client goals. Key Responsibilities: • Act as the main technical point of contact for clients, providing guidance and support throughout the customer lifecycle. • Conduct technical assessments, recommend best practices, and develop strategies to enhance client performance and satisfaction. • Monitor and address client concerns proactively, troubleshooting complex issues and driving resolution. • Identify opportunities to upsell or expand the scope of services, contributing to account growth and long-term success. • Provide detailed technical documentation, reporting, and regular status updates to clients. • Stay updated on emerging technologies and industry trends to anticipate client needs and drive innovation. Key Competencies: • Strong technical acumen with a deep understanding of Yardi’s flagship property investment management software, Voyager. • Exceptional communication and interpersonal skills to build trust and foster long-term client relationships. • Proven problem-solving and analytical skills to address complex technical challenges. • Strategic thinking and project management expertise to manage multiple priorities effectively. • SQL coding skills to create packages in order to resolve data fix related cases. • Extensive understanding of accounting principles, as well the real estate industry and investment management.
Produce reporting to global client contacts (internal and external) on KPI’s such spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Collect, clean, analyse and present data from 60+ countries in line with contracts. • Analyse and examine costs to establish the agreement in line with the contract. Responsibilities • Data Collection and Preparation: Gather and clean raw data from multiple sources, ensuring its accuracy, consistency, and usability using tools such as PowerAutomate. • Data Analysis: Use statistical methods and tools to analyze datasets, identify trends, and provide actionable insights through PowerQuery and advanced Excel skills. • Visualization: Create clear and impactful dashboards, charts, and reports to communicate findings effectively to stakeholders mainly through PowerBI reports. • Collaboration: Work closely with cross-functional teams, including billing and global services to support their data needs. • Automation: Identify gaps, inefficiencies, or risks in processes and recommend solutions to optimise. Key Competencies • Proficiency in statistical analysis and data visualization techniques. • Strong knowledge of data management and analytics tools. • Analytical mindset with a focus on problem-solving and critical thinking. • Ability to translate complex data into simple, actionable insights. • Proficiency in Oracle financials, PowerBI, PowerQuery and Microsoft Excel (V lookups, X lookups, Pivot tables, Macros)
Specialize in providing independent assessments of an organization’s financial statements to ensure accuracy, compliance, and transparency. Evaluating financial records, processes, and controls to provide assurance to stakeholders, investors, and regulatory authorities. Responsibilities • Audit Planning: Develop detailed audit plans, including scope, objectives, and timelines, based on an organization’s risk profile and regulatory requirements. • Data Collection and Analysis: Review and analyze financial documents, such as balance sheets, income statements, and cash flow statements, to assess accuracy and completeness. • Internal Controls Testing: Evaluate the effectiveness of internal controls and identify potential areas of risk or non-compliance. • Verification of Transactions: Perform substantive testing of transactions to ensure they are recorded correctly and in accordance with accounting standards. • Compliance Assessment: Ensure the organization adheres to financial regulations, such as GAAP, IFRS, or other relevant frameworks. • Collaboration: Work closely with clients’ finance teams to gather information, clarify discrepancies, and resolve issues identified during the audit. • Reporting: Prepare detailed audit reports outlining findings, risks, and recommendations for management and stakeholders. • Opinion Issuance: Provide an independent auditor’s opinion on the accuracy and fairness of financial statements. Key Competencies • Comprehensive knowledge of financial reporting standards and regulatory frameworks. • Expertise in audit methodologies and tools, including risk assessment techniques. • Strong analytical skills for identifying discrepancies and irregularities. • Excellent communication skills for delivering clear and concise findings to clients. • Ability to manage multiple engagements while adhering to deadlines.