West Midlands, England, United Kingdom
A professional and experienced individual with a wealth of Commercial and Corporate banking experience, specialising in relationship management and support, with a passion for Risk and customer service. Possesses a mature attitude with a combination of excellent work ethics and personal qualities to offer. Experience of working within the Reputational Risk and Performance Risk area of the financial services industry. Valuable experience of developing risk policy frame work for the private security sector and insight on the defence trade industry in addition to analysis of the Corporate remuneration policy in line with the government guidelines. Effective at managing work flow and meeting tight deadlines, working from own initiative and thriving under pressure. High level of accuracy displayed and excellent organisational skills which enables delivery of lasting results and risk mitigation.
• Risk representative for the centre ensuring emerging risks are recorded on internal systems and shared with national representatives on fortnightly audios and discuss how to manage risk within business area and take ownership of recognised risks. • Liaising with international banks and stakeholders when dealing with Anti-Money Laundering payment referrals with an ability to authorise payments of up to £5m. • Dealing with KYC/KYB and AML cases for Corporate and Commercial office to support with the onboarding process or business structure change. • Liaising day to day with corporate and commercial customers of the Bank based across the Midlands region, ensuring all service requests are completed to the customer’s high standards and expectations. • Creating and delivering presentations to internal and external stakeholders using Microsoft Powerpoint. • Hold weekly audios or meetings with senior relationship directors of the Bank, providing constant updates on Businesses, improvements and data. • Create and deliver training material to new and existing staff members. Using the material to develop training skills in internal projects. • Collating management data and producing reports and presentations for management and stakeholder presentation.
• Producing reports for senior committee members (Reputational Risk Forum / Board Risk Committee) for discussion and approval and managing queries to the team mailbox on a day to day basis and cases submitted on the electronic ESE tool. • Liaising with different stakeholders such as Financial Crime, Sustainability, Bribery & Corruption, Controls, AML and ABC teams to support risk analysis and policy development. • Providing second line advice and guidance on Reputational Risk particularly Environmental, Social and Ethical (ESE) matters and challenging customer transactions using Reputational Risk principles to ensure they adhere to risk appetite. • Leading the development of risk appetite policy for Private Security Companies and reviewing ESE risk sectors to ensure they are compatible with current trends.