Marseille, Provence-Alpes-Côte d'Azur, France
Founder of an internal virtual assistant designed to maximize ROI by automating the resolution of recurring setup issues in online offers. Responsible for product positioning and branding, to help business teams automatically detect and resolve recurring blockers. By addressing the 70% of support requests linked to setup errors, the assistant significantly reduced manual workload, accelerated offer activation, and improved conversion time for client deals.
B2C startup distributed via a mobile application. Personal investment. Offered punctual input on product and UX-related matters.