Raleigh, North Carolina, United States
I graduated May 2017 with my Bachelor of Science in Psychology and a minor in Human Resources.
- Driving results of the Victoria’s Secret brand of a 6 million dollar store - Coaching direct reports on selling behaviors and building customer loyalty - Driving the talent cycle by selecting/interviewing, onboarding, performance management, and culture engagement -Supports operational excellence through visual merchandising, payroll management, inventory control, and delivering on company’s operational standards
Driving results of the Victoria’s Secret brand of a 6 million dollar store; Coaching direct reports on selling behaviors and building customer loyalty; Driving the talent cycle by selecting/interviewing ,onboarding, performance management, and culture engagement
-Driving results of the Victoria’s Secret brand of a 3 million dollar store -Supports operational excellence through visual merchandising, payroll management, inventory control, and delivering on company’s operational standards -Interpreting business reports and insight and making immediate and deliberate action to achieve results -Onboarded 10+employees
-Providing excellent customer service and drive customer loyalty -Linking company strategies to day-to-day activities and inspire the team to deliver total company contribution -Leading the team through segments by the company's values/policies and customer experience through demonstration and selling -Executing opening and closing of the store and coaching employees to create a positive customer experience
-Train 20 new employees with operating the cash register -Operate a cash register to process payments -Educates customers with their shopping needs that reflect their personal style and shape; also with inquiries about products -Assist customers with inquiries about products -Employee of the Month (August 2016)
-Quick-Service Food and Beverage: Disney's Animal Kingdom Lodge-Mara -Part of a multi-functional team at Disney's Animal Kingdom Lodge that served over 8,000 guests a day -Demonstrate guest service skills in high volume areas -Demonstrate problem solving and decision making skills on a daily basis