Lynbrook, New York, United States
• Contribute to membership sales, lead generation, client retention, and local marketing. • Resolve customers’ complex issues by delivering appropriate solutions and guidance. • Obtain new members and motivate previous members to rejoin by utilizing networking referrals and making outbound calls.
- Led and mentored team to accomplish set sales goals and objectives. - Developed and maintained strong working relationships with VIP clients in three different markets, including Woodbury, Grand Central, and Roslyn, NY. - Led recruitment and training of more than 15 associates to maximize sales and increase brand loyalty. - Attained customer satisfaction and retention by providing exceptional customer service and high-quality hospitality. - Maintained a seamless flow of work by creating practical solutions to address both staff and customer issues. - Created a positive work environment while administering hiring, onboarding, training, retail sales, and rider retention.