Olivia Wolff

Experiential Marketing & Event Activation | Community Engagement Supervisor | UGA Alum & Emerging Media Master’s Student

Athens, Georgia, United States

About

I’m a Marketing graduate from the University of Georgia, with a focus on Digital Marketing and Business Analytics. I’m passionate about digital storytelling, social media strategy, and building meaningful connections through marketing. As the Community Engagement Supervisor for Chick-fil-A Conyers & Salem Bridge, I lead community events, oversee local brand activations, manage social campaigns, and strengthen relationships with partners and the community. I strive to create memorable experiences and impactful engagement through every campaign and event I manage.

Experience

  • Chick-fil-A Restaurants (2 yrs 2 mos)
    • Community Engagement Supervisor
      Jan 2026 - Present · 6 mos

    • Sales & Brand Growth Coordinator
      Jul 2024 - Jan 2026 · 1 yr 7 mos

      • Managed social media strategy and content creation for both Chick-fil-A Conyers & Salem Bridge accounts, driving a 331% increase in reach and significant boosts in Instagram engagement and brand awareness • Planned and executed over 40 Spirit Nights the past year by partnering with community organizations to enhance engagement, increase foot traffic, strengthen brand loyalty, and maximize fundraising impact, generating over $40,000 in sales • Market Level Events Participant – Chick-fil-A® Team Member Appreciation (Atlanta United), Activation Table (Atlanta United)

    • Sales & Brand Growth Intern
      May 2024 - Jul 2024 · 3 mos

      • Created a marketing and sales plan for the "Cookies For Kids" fundraiser, by developing a training plan, social media content, and a budget, which was used and assisted our team in surpassing our goal of 1,000 cookies • Leveraged Canva and The Studio to create graphics for social media platforms, increasing engagement and reach • Increased transactions by planning and executing local activations, such as “Dad & Me Under the Sea” and “Mommy & Me Mornings,” to boost customer engagement and brand loyalty • Handled $65,000 worth of equipment for additional distribution points, ensuring efficient management and distribution • Worked on a $6,000+ catering order - prepped, boxed, and delivered a portion of the order • Attended weekly curriculum meetings and supervisor 1:1’s • Activated guest interaction in Dining Room, Drive Thru, Catering, CFA Delivery, and Third Party Orders

  • Beverage Attendant Stand 1 at Augusta National Golf Club
    Apr 2026 - Apr 2026 · 1 mo

  • Member at AMA at UGA - American Marketing Association at the University of Georgia
    Sep 2023 - Dec 2025 · 2 yrs 4 mos

    • Research for GA Museum of Art Client Team - Spring 2024

  • Shift Leader at Dunkin'​
    Jul 2020 - May 2024 · 3 yrs 11 mos

    • Promoted to Shift Leader within the first year of employment, showcasing leadership qualities • Responsible for management of 3-7 crew members by implementing strategies to optimize their strengths, contributing to overall efficiency and teamwork • Demonstrated exceptional dedication and performance, earning four pay raises

  • Summer Intern at TURNPROmedia
    May 2023 - Jul 2023 · 3 mos

    Over the summer of 2023, I assisted TURNPROmedia by capturing homes with Matterport 3D. It allows realtors to efficiently show homes online, and allows buyers to virtually walk through homes they are interested in.