Olivia S.

F&I

City of Johannesburg, Gauteng, South Africa

About

Experienced Insurance Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Customer Service, Sales, Customer Satisfaction, and Team Building. Strong finance professional graduated from Oval college.

Experience

  • F&I at Mazda JHB South
    Apr 2015 - Present · 11 yrs 4 mos

    Identifies, creates and converts new business opportunities to sustain productivity, profitability and market share growth for company. ­ Negotiate with banks on behalf of clients ­ Maximises profitability in terms of second gross income to dealer. ­ Creates financial solutions and structures deals accordingly to adequately meet customer needs. ­ Provides information and advises customers on short-term insurance offerings, conducting an effective needs analysis with each customer. ­ Establishes and cultivates successful ongoing relationships with all customers, always providing customer service. ­ Signs and authorises customers on behalf of banks. ­ Reviews indicator-related performance of staff, recommending areas for improvement. ­ Collates analyses and creates reports on information related to business practices, offering solutions to identified areas of inefficiency and weakness. ­ Filing all Fica documents and contracts ­ Compliant with all Fic and Fais requirements

  • Vehicle finance specialist at WesBank
    Apr 2007 - Sep 2014 · 7 yrs 6 mos