Richmond Upon Thames, England, United Kingdom
I'm a friendly, motivated, and customer-focused professional with over six years of experience delivering exceptional service across the travel, e-commerce, and retail sectors. Known for my strong communication skills and ability to build genuine rapport, I consistently aim to exceed customer expectations and create positive experiences. Throughout my career from supporting travellers at The Adventure People to assisting shoppers at William May. I’ve handled multi-channel customer communication including email, phone, live chat, and social media. I take pride in resolving queries efficiently, maintaining professionalism under pressure, and contributing to customer satisfaction and loyalty.