Olivia Lloyd

Account Manager at Ascentae, I'm passionate about transforming workplaces into Smart Hybrid Environments. Let's connect and explore how we can bring your workspace to life!

Birmingham, England, United Kingdom

About

I am passionate about cultivating meaningful connections and driving success for businesses. As an Account Manager at Ascentae, I leverage the skills honed in the hospitality industry to build strong relationships with customers. My focus is on understanding their unique needs and offering tailored solutions that contribute to their business growth. I take pride in providing exceptional service and being a reliable partner in my clients' success journeys. Ascentae are a value-added, trade-only distributor focused on delivering technological solutions to solve the challenges of hybrid working. Our vision of, and insight into, the modern workplace can be summarized by three key themes: 1. Smart Workplace – in a world where flexible working is being demanded by many employees the creation of a smart workplace is no longer a "nice to have": it is essential. 2. Intelligent Meeting room – intelligence for the user through AI driven experiences and intelligence for the organization through scalable solutions that support data driven decisions. 3. Visual Collaboration – in a hybrid world, the need to work collaboratively and seamlessly on data is critical for productivity.

Experience

  • Ascentae (Full-time · 4 yrs)
    • Account Manager
      Dec 2023 - Present · 2 yrs 7 mos

    • Sales Support Executive
      Jul 2022 - Jan 2024 · 1 yr 7 mos

  • Mitchells & Butlers PLC (4 yrs 6 mos)
    • Assistant Manager
      Mar 2022 - Jul 2022 · 5 mos

      Assistant Manager within the Premium Country Pubs division. Providing premium service and quality experience to all guests.

    • Front of House
      Feb 2018 - Jul 2022 · 4 yrs 6 mos

    • Shift Supervisor
      Aug 2020 - Mar 2022 · 1 yr 8 mos

      Front of House Server and Bartending duties. Full knowledge of product range of food and drink which gives me the ability to advise guests. Promoted to Shift Supervisor which involves running and leading shifts, ensuring the business runs smoothly and resolving guests queries if it doesn't.

  • Shift Supervisor at Grace & Co Contemporary Jewellery
    Nov 2014 - Jan 2018 · 3 yrs 3 mos

    Supervising, key-holding, opening/closing the shop, online marketing for social media pages, cashing up tills, selling on shop floor, handling phone calls from customers and suppliers, dealing with customers and complaints, merchandising, stock taking, booking on and selecting stock