Olivia Chiu, CHRL

People Talent Leader Wealthsimple I ex-Shopify I ex-TD

Canada

About

An accomplished Human Resources Professional Leader with a passion for achieving Business Results through consulting, coaching and collaborating with others.

Experience

  • Wealthsimple (Permanent Full-time · 4 yrs 9 mos)
    • Head of Talent Management
      Apr 2024 - Present · 2 yrs 3 mos

    • Director, Human Resources Business Partner
      May 2023 - Apr 2024 · 1 yr

      Leads a team of HRBP/Generalists building org value, strengthening talent performance and partnering with leaders for long term impact across Research & Development teams. (Engineering, Product & Design)

    • Senior Human Resources Business Partner (Leader)
      Oct 2021 - May 2023 · 1 yr 8 mos

      Building org value, strengthening talent performance and partnering with leaders for long term impact across Research & Development teams

  • Human Resources Business Partner Lead at Shopify
    Jun 2019 - Oct 2021 · 2 yrs 5 mos

    A trusted advisor and strategic business partner working across research and development teams (including Engineering, Product & User Experience) driving initiatives that impact employee engagement, talent management, organizational effectiveness, change management, performance, D&I and culture.

  • TD (12 yrs 2 mos)
    • Senior Manager Human Resources Business Partner (North American Contact Cente Shared Services)
      Dec 2017 - May 2019 · 1 yr 6 mos

      Strategic HR Business Partner providing guidance and advice to executives and their respective management teams across TD's North American Contact Center business with a focus on talent management, leadership development, organization structure designs and key business strategic initiatives. The NACC Shared Services team (head office) consists of 750+ employees and delivers projects/programs to a channel of 8000+ employees. The NACC Shared Services team (head office) consists of 750+ employees and delivers projects/programs to a channel of 8500+.

    • Senior Manager, Human Resources Business Partner (Direct Investing)
      May 2016 - Dec 2017 · 1 yr 8 mos

      Strategic Business Partner with the Direct Investing Business providing guidance and advice on talent, career coaching, planning/development, performance management, organizational changes, compensation, employee retention, engagement and communication.

    • HR Manager, Special Initiatives (Branch Banking)
      Mar 2014 - May 2016 · 2 yrs 3 mos

      Drive and manage the HR Strategic Business Projects for the Retail Branch Network (+24000 employees) from beginning to end including defining project scope, objectives, research and analysis, formulating recommendations for senior leadership approvals. • Successfully managed and navigated the business and HR partners through the Organizational Review and reduction of 200 employees. Delivered on a redeployment goal of 35% (redeployment goal was 28%) Also, proud to acknowledge this was the first project within Branch Banking using the new HR interaction model which required key influential skills/partnering with our Centre Of Excellence for timely delivery and execution of the project • Lead the 7 Day Banking Concept (phase two) of analyzing market data with key partners to open additional branches on weekends. • Designed and facilitated several HR Information Sessions including Career Management, Performance Management and Behavioural Management across the Regional HR teams and rolled out across the Retail Branch Banking Network Leadership teams

  • TD (6 yrs 1 mo)
    • HR Officer
      2005 - 2007 · 2 yrs

       Responsible for supporting regional HR Counsellors, Manager and AVP HR enquiries to ensure prompt resolution of employee and manager concerns within the Retail Environment  Commended for ability to effectively coach people managers in HR policy and procedure

    • Branch Banking Retail Roles
      2001 - 2005 · 4 yrs