Seattle, Washington, United States
Human Resource Business Partner in Seattle, WA. Experience supporting corporate, tech, operations, and retail teams.
Lead HR transformation across North American Operations Corporate & Central Functions, delivering strategic HR partnership and solutions to 6,500+ exempt and non-exempt employees across multiple VP organizations. Oversee a team of six HR Partners & Sr. HR Partners focused on driving business results through people initiatives, talent development, and organizational effectiveness. Established metrics-driven operating rhythm to ensure consistent service delivery and measurable outcomes. • Strategic Workforce Planning • Leadership Development & Succession • Organizational Design & Effectiveness • Performance Management • Employee Relations & Engagement • Change Management & HR Program Implementation
Global Delivery Services - HR Generalist III
Global Amazon Logistics HR Generalist II HR Business Partner supporting Amazon Logistics Fleet field support and tech teams. Partnering with business leaders to implement and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. Focus on business priorities and translate them into the high impact work by thinking strategically, executing tactically, and collaborate across many teams, levels, and situations.
Drove a create a guest-obsessed culture which prioritized the customer experience. Planned, lead and followed-up on organizational and operational change.. Helped managers leverage guest insights and feedback to drive the business and be the destination of choice for our guests in West Seattle. Collaborated with leaders to build teams that are committed to continuous learning through ongoing observations and reinforcement of customer focused behavior. Advance the leadership team's capabilities in developing their teams based on career aspirations, individual skills and experience and provide growth opportunities to retain the talent. As ETL- HR I had an active role in the development of leaders, and leaders of leaders. Help to develop organizational staffing and scheduling plans strategy to grow the business and support leaders schedules aligned to their traffic and business peak. It was imperative I lead an open-door culture where team members feel heard and issues were quickly resolved. Was a key partner for leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs. Managed a team of two direct reports. Lead Diversity, Equity and Inclusion training for 300+ employees.
Modeled and drove a sales and service culture to deliver an exceptional guest experience. Invested time in developing and holding others accountable by teaching, coaching, training and delivering performance feedback. Lead teams through new initiatives and change. Analyzed schedules to ensure proper staffing levels to meet business and customer needs. Evaluated performance through metrics and financials; identify the root causes of problems and develop and implement action plans to achieve performance goals; then held team leaders accountable to doing the same. Managed in-store Starbucks receiving licensed store advanced training. Managed a team of 80 team members, and 3 team leaders.
Interning as an Executive Team Leader for Human Resource at Target
My responsibilities include assisting economics professor with any needed support. I review homework and exam documents and keys. In addition, I have graded classes of approximately 30 students assignments and tests for four semesters. I also provide additional support when needed, such as proctoring exams.