San Francisco, California, United States
Highly motivated and organized individual looking to continually learn and grow my skill set. Works well individually and collaboratively with teams and has the ability to understand and analyze the underlying issue to quickly remove impediments. Hard worker with an eye for detail and a can do attitude that sets realistic expectations to meet timelines. Enjoys thinking outside of the box and using creative methods to solve problems, and ready to take on the next challenge.
• Coach executive leaders and teams in Agile practices, facilitating the adoption of Agile principles to drive organizational change and enhance project outcomes. • Develop and implement Agile best practices, tailored to business needs, resulting in improved team collaboration and efficiency. • Design and facilitate workshops and training sessions, to upskill teams and promote Agile adoption throughout the organization. • Establish metrics and KPIs to measure the effectiveness of Agile practices, using data to drive continuous improvement and demonstrate the value of Agile to stakeholders. • Guide cross-functional teams in optimizing their Agile processes, including Scrum, Kanban, and Lean, to enhance productivity and deliver value more frequently. • Foster a culture of continuous improvement, encouraging feedback, reflection, and innovation to overcome challenges and adapt to changing business needs. • Work closely with product owners and scrum masters, providing mentorship and support to ensure alignment with Agile principles and achieve successful project delivery.
• Coached teams in adopting Agile values and principles, helping them discover optimal workflows and improve their performance. • Collaborated with leadership and teams to drive strategic Agile initiatives, enhancing organizational agility and effectiveness. • Developed a team health card to facilitate discussions on team well-being, delivery metrics, and to identify potential challenges. • Established an Agile operating model with structured intake processes and multi-level planning to streamline workflows. • Created and implemented scalable Agile onboarding and enablement materials, incorporating interactive activities to engage new teams effectively. • Assumed diverse roles including business analyst, support, release management, and Product Owner to provide comprehensive support to teams. • Facilitated key Scrum ceremonies including daily stand-ups, backlog refinement, sprint reviews, retrospectives, and sprint/release planning.
Digital Catalyst is an organization in PG&E that develops iOS products that put information at the fingertips of our employees to help them work better, smarter, and more safely. We leverage Agile and Design Thinking to help us focus on the users as we develop products iteratively and get feedback early and often. • Coached cross-functional teams in software development, strategy, and operations to foster self-organization and equip them with tools for success. • Coached teams and stakeholders through incremental Agile transformations, enhancing predictability and increasing value delivery frequency. • Provided support for the team through servant leadership, focusing on team empowerment, conflict resolution, continuous improvement, and maintaining project transparency. • Assumed diverse roles including business analyst, support, release management, and Product Owner to provide comprehensive support to teams. • Led interactive bi-weekly Agile 101 courses, engaging new team members and stakeholders with hands-on activities and foundational Agile practices • Organized team-building activities and events to strengthen relationships and promote a collaborative work environment. • Managed co-located and nearshore Scrum teams, championing Agile, Scrum, and Kanban methodologies. • Focused on delivering user-centric products, prioritizing user needs over stakeholder demands to enhance product value. • Facilitated key Scrum ceremonies including daily stand-ups, backlog refinement, sprint reviews, retrospectives, and sprint/release planning.
• Led both co-located and distributed Scrum teams, championing Agile/Scrum practices to enhance team performance and deliver value more frequently. • Coached teams and stakeholders to take incremental steps to become more Agile and have more predictability and deliver value more frequently • Collaborated with Product Owners and Engineering managers to align engineering efforts with customer needs and expectations. • Proactively identified and resolved impediments and managed cross-team dependencies to ensure timely delivery of commitments. • Promoted a culture of transparency and proactive communication, building a trusting and collaborative team environment. • Facilitated key Scrum ceremonies including daily stand-ups, backlog refinement, sprint reviews, retrospectives, and sprint/release planning.
• Developed and produced an engaging video series to enhance product knowledge organization-wide. • Designed and launched a job shadowing program, enabling employees to gain insights into various functions across the organization. • Created and managed monthly newsletters, web pages, and online communities, significantly boosting engagement. • Increased newsletter open rates and web traffic by 60% through data-driven analysis of user interests and behaviors. • Revamped the organizational recognition program, streamlining the nomination process and making awards more meaningful to employees. • Oversaw an organization-wide recognition budget, achieving a 90-100% utilization rate without overspend. • Designed compelling presentations using tools like PowerPoint, Prezi, and Camtasia.
• Continuously learned about new technology and software the computer labs provided for the students and faculty • Troubleshoot hardware and software issues users faced, with an emphasis on teaching users to learn and become more self sufficient in the long run • Worked with professors and teaching assistants to ensure the smooth operation of classes or sections that are held in the computer labs
• Was part of the team that built the leading online marketing curriculum used in MBA programs worldwide, through video editing and ensuring there was high quality and valuable material to end users • Crafted course descriptions and guides to provide insight into the courses • Wrote unique Google Advertisements to help increase search engine optimization (SEO) • Handled the company Twitter account to increase awareness and attendance for upcoming webinars