Oliver Berks

The Power of Possibility | Digital Transformation | Customer Experience | BPS | Business Process Services

Bamberg, Bavaria, Germany

About

It's all about change and every change starts with yourself ! Don't be afraid to share your knowledge and everyone will be successful.

Experience

  • Director Delivery BPS at SPS
    Apr 2023 - Present · 3 yrs 4 mos

  • Management Consulting Senior Manager at Accenture
    Jan 2023 - Mar 2023 · 3 mos

  • BPS Poland Director & Global Technology & Transformation Lead at DXC Technology
    Apr 2017 - Jan 2023 · 5 yrs 10 mos

    Leading Polish BPS Delivery delivering F&A, HR and Payroll services to our external Clients. Leading global teams of Engineers, RPA developers and Service Excellence Black Belts, optimizing and transforming business processes and technology.

  • Hewlett Packard Enterprise (8 yrs 2 mos)
    • BPS Poland Director
      Aug 2015 - Mar 2017 · 1 yr 8 mos

    • Deputy Director HP BPO Poland
      Oct 2012 - Aug 2015 · 2 yrs 11 mos

    • Senior Operations Manager - BPO
      Mar 2010 - Oct 2012 · 2 yrs 8 mos

      Leading operations for multiple clients Scope: F&A and HRO Business Development

  • UPS (12 yrs 5 mos)
    • F&A Manager Shared Service
      May 2007 - Jan 2009 · 1 yr 9 mos

      Leading Shared Service Accounts Receivables and Collect on Delivery department

    • F&A Systems Supervisor
      Nov 2006 - Apr 2007 · 6 mos

      Special assignment: Training and transition team United Parcel Service, Shared Service Centre Wroclaw Accounts Payable, Internet Expense System Accounts Receivable, Collect on Delivery

    • F&A Systems Supervisor
      Oct 2004 - Oct 2006 · 2 yrs 1 mo

      European coordinator for Accounts Receivable Enterprise System & European Cashiering Enterprise System European Accounts Receivable System Deployment Deployment Self-Billing Enterprise