Oliver Wong

Network Infrastructure Engineer | Data Center Operations (DC Ops) | Transmission & Cloud Infrastructure

Taguig, National Capital Region, Philippines

About

I am a Network Infrastructure Engineer with hands-on experience in Data Center Operations (DC Ops), supporting carrier-grade transmission, cloud, and enterprise network environments. My role focuses on maintaining high availability and operational stability through proactive monitoring, rapid incident response, and on-site troubleshooting. I have practical experience supporting servers, routers, switches, firewalls, and OTN/DWDM equipment, performing hardware replacement, server recovery, and network configuration (IP addressing, subnetting, and VLANs). I am also involved in equipment installation and commissioning, environmental and power monitoring, and ensuring compliance with data center security and operational standards. I work closely with NOC and operations teams to resolve incidents, streamline troubleshooting workflows, and execute MOP-driven changes with minimal service disruption. I take pride in contributing to >99.9% system uptime, maintaining clean cabling and documentation, and supporting reliable, secure infrastructure in mission-critical environments. I am continuously developing my skills in network and infrastructure engineering, with a strong interest in expanding my expertise across enterprise networking, data center technologies, and cloud-integrated environments.

Experience

  • Transmission / Cloud pool Network Engineer at Hummingcom Corp
    Oct 2022 - Present · 3 yrs 9 mos

    • Contributed to the stability of enterprise-grade networking infrastructure, consistently supporting >99.9% system uptime through proactive monitoring and rapid incident response. • Monitored and responded to data center and transmission network tickets, acting as a primary responder for incidents such as physical port failures, transmission outages, and cloud server issues. • Conducted regular inspections of data center, cloud, and transmission rooms, verifying operational status of servers, routers, switches, firewalls, and OTN/DWDM equipment. • Performed on-site hardware support and component replacement, including RAM, motherboards, HDDs, transceivers, and storage components, while performing network configuration tasks (IP address, subnet, VLAN). • Supported server rescue and recovery activities, restoring services promptly and minimizing downtime. • Installed and commissioned new IT and network equipment, including rack-and-stack, cabling, delivery acceptance, verification, and post-installation testing. • Monitored environmental and power conditions, ensuring cabinet power consumption, temperature, humidity, and fire safety were within optimal thresholds. • Streamlined troubleshooting and network ticket handling workflows, improving resolution speed and overall operational efficiency. • Maintained organized cabling systems and ODM documentation to support long-term network performance and ease of fault isolation. • Assisted in the development and implementation of Methods of Procedure (MOPs) for planned network changes, ensuring minimal service disruption. • Enforced physical access policies and supervised contractors, maintaining zero compliance violations during audits.

  • MEC Networks Corporation (Makati, National Capital Region, Philippines · On-site)
    • Site Engineer
      Aug 2019 - Apr 2022 · 2 yrs 9 mos

      Project: HUAWEI Tech Phils Inc - SMART LTE Project 2017, 2021 and SMART new FTK Project (PALAWAN) Responsibilities: - Oversaw end-to-end project delivery, managing all phases from initial survey through to final acceptance. - Reviewed technical designs and drawings to ensure compliance with industry standards and project specifications. - Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines. - Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed. - Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime. - Recorded daily events and activities in site diary to evaluate process and improve productivity. - Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols. - Collaborated with cross-functional teams to ensure seamless integration of wireless technologies into existing systems. - Led the integration and commissioning of wireless technologies including 2G, 3G, 4G, LTE and 5G, ensuring seamless deployment and functionality - Reviewed and tested installations for compliance with quality control standards. - Delivered high-quality documentation on completed projects, facilitating smooth handover to maintenance teams. - Troubleshot on-site issues promptly using analytical problem-solving skills resulting in minimal delays to the overall schedule. - Supports Field Teams to rectify customer rejection during Pre acceptance Test and/or ISDP acceptance. - Supports Field Teams for documents needed and amends when necessary to reduce delay.

    • Site Engineer
      Feb 2018 - Aug 2019 · 1 yr 7 mos

      Project: HUAWEI Tech Phils Inc - SMART NCR PAWS 2 (SWAP from NOKIA to HUAWEI) Responsibilities: - Oversaw end-to-end project delivery, managing all phases from initial survey through to final acceptance. - Reviewed technical designs and drawings to ensure compliance with industry standards and project specifications. - Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines. - Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime. - Recorded daily events and activities in site diary to evaluate process and improve productivity. - Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols. - Collaborated with cross-functional teams to ensure seamless integration of wireless technologies into existing systems. - Led the integration and commissioning of wireless technologies including 2G, 3G, 4G, LTE and 5G, ensuring seamless deployment and functionality - Reviewed and tested installations for compliance with quality control standards. - Delivered high-quality documentation on completed projects, facilitating smooth handover to maintenance teams. - Troubleshoot on-site issues promptly using analytical problem-solving skills resulting in minimal delays to the overall schedule.

  • Site Engineer at YINDA Communications Inc.
    Sep 2017 - Feb 2018 · 6 mos

    Project: SMART – Nokia Responsibilities: - Managed on-site resources effectively, including equipment utilization, and material storage to ensure smooth project progression with minimal downtime. - Reviewed technical designs and drawings to ensure compliance with industry standards and project specifications. - Recorded daily events and activities in site diary to evaluate process and improve productivity. - Oversaw quality control and health and safety matters for installation team. - Reviewed and tested installations for compliance with quality control standards. - Led the integration and commissioning of wireless technologies including 2G, 3G, 4G, and LTE, ensuring seamless deployment and functionality. - Troubleshoot on-site issues promptly using analytical problem-solving skills resulting in minimal delays to the overall schedule.

  • Telecom Engineer at Global Teleconstruction Specialist Incorporated
    Nov 2015 - Apr 2017 · 1 yr 6 mos

    Project: Smart-Ericsson/Smart-Nokia/Belltel-ZTE Responsibilities: - Collaborated with cross-functional teams to deliver comprehensive project solutions, meeting client requirements and deadlines. - Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime. - Recorded daily events and activities in site diary to evaluate process and improve productivity. - Reviewed and tested installations for compliance with quality control standards. - Oversaw quality control and health and safety matters for installation team - Led the integration and commissioning of wireless technologies including 2G, 3G, 4G, and LTE, ensuring seamless deployment and functionality. - Reduced downtime for clients by conducting thorough troubleshooting and resolving complex technical issues. - Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed. - Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime. - Troubleshoot on-site issues promptly using analytical problem-solving skills resulting in minimal delays to the overall schedule.