Oliver Waldow

Medical Case Manager

Meersburg, Baden-Württemberg, Germany

About

Healthcare leader | Clinical Operations | International Medical Case Management | Service Transformation | Critical Care I am a senior healthcare professional with extensive international experience across clinical practice, healthcare operations, service transformation, and medical case management. My career has taken me across Germany, the Middle East, Australia, and the United Kingdom, working in both frontline clinical environments and senior leadership positions. My clinical background includes adult and paediatric intensive care, perioperative and theatre services, anaesthesia, home care, and international VIP/travel nursing—delivering high-quality care in complex and high-pressure environments. Over time, my focus expanded into healthcare leadership roles including Director of Clinical Services, Ward Manager (Intensive Care), Nursing Coordinator in a tertiary hospital setting, and Medical Case Manager within global travel and security healthcare. These roles strengthened my expertise in leading multidisciplinary teams, improving clinical performance, and delivering sustainable operational change. Areas of experience include: • Clinical leadership and workforce development • Intensive care and acute service management • Service line implementation and redesign • Clinical pathway development and execution • Quality improvement and patient safety initiatives • Never event response and theatre governance • Hospital peer review and patient recall programmes • Regulatory readiness and successful CQC preparation • Healthcare turnaround environments and cultural transformation • International medical assistance and complex case coordination Academically, I hold a Diploma in Nursing, Bachelor of Nursing, and Master of Health Administration. I also maintain a strong commitment to continuous learning across healthcare, leadership, philosophy, and public policy to broaden perspective and support better decision-making. I am particularly motivated by opportunities where clinical insight, strategic thinking, and international experience can improve healthcare delivery, strengthen teams, and create meaningful outcomes for patients and organisations. ⸻ Open to connecting with healthcare leaders, hospital executives, medical assistance organisations, and opportunities in clinical leadership and healthcare transformat

Experience

  • Crisis24 (Hybrid)
    • Medical Case Manager
      Jan 2026 - Present · 6 mos

    • Medical Case Manager
      Jul 2024 - Present · 2 yrs

  • Bus Driver at Nottingham City Transport
    Nov 2023 - Jul 2024 · 9 mos

  • Karriereübergang at Career Break
    May 2023 - Nov 2023 · 7 mos

  • Medical Case Handler at Spire Healthcare Group plc
    Sep 2020 - May 2023 · 2 yrs 9 mos

    • Patient recall campaign. • Clinical analysis of medical records to ensure an accurate documentation of time lines of events for each patient. • The ability to recognise and understand the significance of entries in medical documentation. • To identify concerns with care and appropriately document and escalate the matter.

  • Management Consultant - Director of Clinical Services at Kinvara Private Hospital
    May 2020 - Aug 2020 · 4 mos

    Temporary consultation as Director of Clinical Services. Establishing clinical governance including policies and procedures, work flows, new service lines, education and safety frameworks. Helping the NHS to offer time sensitive procedures at Kinvara Hospital during COVID. This entailed logistics, scheduling and ensuring patient safety at points of care.