Hamburg, Hamburg, Germany
Experienced aviation passionate with dual grade (Engineering+Executive MBA), strong customer-centric attitude; track of experience in Leadership, International Sales, Operations, Performance Management and Contract Negotiation + Execution. Successful leader in leveraging cross-functional synergies and growth potentials, alongside with mentoring high-potentials. Fluent in German (mother tongue), English (primary business language) and French (negotiation level).
Responsible to manage a 30+mEUR international customer portfolio wallet to turn operational excellence into customer satisfaction and loyalty. Actively provide aftersales-solutions to helicopter operators: from Support-by the-hour (SBH) contracts to field services, spare parts, module exchanges and full engine MRO.
Interim executive role overlooking ops, finance, HR, IT and business development.