Oliver Miranda

CPG SAP LEAD UK & EUROPE

India

About

• Unit Lead, recognised for transforming business and IT operations efficiency for global clients through change planning, maximising cost benefits, augmenting organisational capabilities to gain competitive advantage. • Proven success in building and mentoring large global teams to deliver technology solutions and digital services - application development/maintenance, system integration, that drives automation, meet business needs and reduce IT TCO • 27+ years of experience in leading IT MNCs & Product Companies known for driving project management activities, optimising resource utilisation, negotiating complex contracts, and managing relationships with business partners and vendors worldwide

Experience

  • Account Executive at Tata Consultancy Services
    Dec 2021 - Present · 4 yrs 7 mos

  • Information Technology Unit Lead at Accenture Services Pvt Ltd
    Jan 2004 - Dec 2025 · 22 yrs

    Key challenges were: Nascent automation maturity Silo-ed , disparate tools leveraged by different suppliers lacking a holistic approach Classic IT “Watermelon Effect” Individual suppliers continued to excel in their respective IT portfolios; with no end-to-end ownership, leaving business users unhappy Poor TCO vis-à-vis industry peers Client IT Spend > 2% of revenue, targeting industry leading position of 1.4% through transformation of IT portfolio Played a key role: Delivery of Global AO/AD Projects that comprised of ECC, S4 HANA and CLOUD applicatiions Process framework set up for the Integration Factory of Pharma industry - AbbVie Allergan (Jun2020 till Sep2020) Demand Management, Capacity Management, Resource Management, Delivery Management Delivery lead (SAP) for the FMCG organisation - Mondelez (Jun2017 till Jun2020) S4 HANA Treasury, Manufacturing integration to LIMS, Streamlining DSD (Direct Store Delivery) and IBP Managed the Offshore portfolio for AO and AD projects in the Life Sciences stream - Charles River Labs, AMGEN, Boston Scientific and J&J (FY2016 – FY2017) ATTP, Setting up Global Template for new Units, Streamline Manufacturing Process, GST Overall design & setup of a delivery unit. Managing the offshore unit for the global support of SAP R/3 (Applications + Basis) of a large mining client with the user base of 52K. The unit comprises of 340 resources spread across 3 locations - BHP Billiton (FY2006 till FY2015). BPM, EEM, Performance & Reliability Management, Real Estate, Commodity Trading, TSW and Diamonds Trading Design and build activity for the SBUs of chemicals organisation. This involved the roll out by leveraging the global template - DuPont (FY2005) xRPM, Set up of new Manufacturing Plants Hyper automation Single platform of myWizard that enables AI, Machine learning led hyper automation journey Set up Robotic Process Automation (RPA) COE and RTA COE across various technology stack in Supply chain and Finance