Luxembourg
I am an experienced manager and leader with very good analytical skills, worthy emotional intelligence and a wide range of IT infrastructure and IT security competencies. I like to develop solutions that improve and innovate a status quo. My behavior is always in line with my personal core value - Integrity Working as an IT manager requires good analytical skills and a wide range of IT competencies to participate in technical discussions, to help solving problems and provide advise on IT related topics. And almost all topics in the business are somehow IT related nowerdays. Working as a leader in the IT environment requires emotional intelligence. Empathy to understand the emotional needs of others, when dealing with the high skilled IT experts in your team is key to motivate them. Social skill is the proficiency to manage relationships with your team and your clients and in developing the network you need to succeed. All this is necessary to find the common ground to make things happen. Making things happen will shape the future. Improvement, reformation and innovation are part of every transformation, be it personal or digital. Conceptual thinking resulting in creative production, creates tangible results out of abstract ideas. Figuring out how to use technology to make life better is amazing. Working for more than ten years as a consultant, allowed me to develop my wide range of IT and especially IT infrastructure know how. Working in a large international organization enabled me to understand and practice IT management. Taking on the responsibility for an international team showed how important my leadership skills are. These experiences are the foundations of my work, enabling me to succeed in my various roles. And they always helped me in every role to focus on my core interests, to challenge the status quo and look for opportunities to improve
Developing IT Service Governance framworks Designing IT Service architecture to meet global branch location requirements
• Providing leadership to the infrastructure teams in central Europe • Development and control of the IT infrastructure budget • Strategic design of future proof technologies for all EMEA branches of Credit Suisse • Definition and contribution to continuous improvement initiatives • Prioritization of the team tasks and activities to deliver results in a high pressure environment • Producing weekly/monthly management reports and regular meetings with Senior Management members to provide transparency on infrastructure activities
• Management of day to day operational activities within the IT infrastructure service responsibilities • Providing leadership to all Luxembourg infrastructure team as well as to the teams in the other countries • Development and control of the IT infrastructure budget • Responsible for the strategic design of future proof technologies and the according implementation • Definition and contribution to continuous improvement initiatives • Prioritization of the team tasks and activities to deliver results in a high pressure environment • Producing weekly/monthly production management reporting and regular meetings with Senior Management members to provide transparency on infrastructure activities • Project management for IT infrastructure projects • Third party service Provider management in accordance with internal and CSSF outsourcing regulations • Business continuity planning (BCP) and disaster recovery planning (DRP) • Responsible to deliver information and results on internal and external audit requests
IT infrastructure consulting and project management across financial industries, health industries and small and medium sized companies • Design and implementation of storage solutions based on NetApp products • Design and implementation of security solutions for perimeter (firewalls) and endpoint security • Design and implementation of network solutions based on Microsoft technologies like Windows server, Active Directory, Windows XP, Microsoft Exchange • IT trainer for Microsoft Windows
IT infrastructure consulting projects