Oliver Fröhlich

Leiter Kunden-Center bei Gira Giersiepen GmbH & Co KG

Cologne Bonn Region

About

In depth knowledge in Sales & Marketing in FMCG business. Strong background in Telco business already close to 10 years of experience in electrical B2B business. Good insides of project based investment business. Professional skillset in managing any kind of back-office and sales support organization. Track record of successful sales forces steering. Good abilities in strategic and tactical business development combined with very good analytical skills. Process optimization & automatization with focus on customer interface using next level AI. Team player with proven leadership skill set. Pragmatical leader with clear and straight focus.

Experience

  • Leiter Kunden-Center at Gira Giersiepen GmbH & Co KG
    Nov 2014 - Present · 11 yrs 9 mos

    Bereichsleitung Auftragsabwicklung national und international, Objektmanagement, Vertrags- und Stammdatenmanagement, Telefonverkaufsberatung

  • Head of Global Sales Operations at SPX Corporation
    Oct 2012 - Oct 2014 · 2 yrs 1 mo

    Sales Management & steering Strategic and tactical activity planning Market Analysis KPI setting and follow-up Process alignement Interface improvement

  • Nokia (14 yrs 9 mos)
    • Head of Sales Operations & Retail Nort Europe
      Jan 2008 - Sep 2012 · 4 yrs 9 mos

    • Senior Account Manager
      Mar 2005 - Dec 2007 · 2 yrs 10 mos

    • Head of Logistics
      Sep 2002 - Feb 2005 · 2 yrs 6 mos

  • Systems Engineer at EDS Group
    Jan 1996 - Dec 1997 · 2 yrs

  • Technischer Kundenberater at Oce
    Jul 1988 - Sep 1990 · 2 yrs 3 mos