Kolkata, West Bengal, India
I have 17 years’ experience in IT. As a part of this, I have handled upto L3 tasks related to Office 365 & Domino Server support, I have also worked on Linux as L2. Also have exposure to Azure AD. Key Skills: Working on Power shell commands Administration of Office 365 Tenants Working on E-Discovery Requests. Creation of Shared Mailbox, Resource Mailbox and DL creation. Creating change request for the activity performed on O365. Troubleshoot failed Migration issues related to O365. Troubleshoot and resolve On-Prem Cloud Email issues in Hybrid Environment. Working on Email Recall in O365. Configuring Retention Policy and Legal Hold. Creation / Modification and deletion of Server documents, Connection document, Program documents, Mail-in-database, etc. Monitoring of all server and space issues. Monitor the mail system at regular intervals for pending mail to ensure prompt mail Delivery and take proper action whenever required Troubleshooting all servers (mail, messaging and application). Working on email failure’s NDR. Maintenance of SMTP server for Inbound and Outbound to the External users. Iron mail for monitoring the external E-mails. Working on Gateway like, Cisco Iron Port, Mimecast. for mail routing issue like mail delay, mail lost (internal and external). Upgrading server’s when required Checking of domino server alerts like insufficient disk, CPU utilization, Inconsistency alerts for databases. Group creation, modification and deletion, mail-in-database, web mail server modification, connection document, cluster configuration through a designated ticketing system. Premier user and Normal user migration from one server to other server within the same domain and different domain. Maintenance of all servers like dead mail, log file, global directory catalog etc. Exporting all the Report from lotus database like Mail Box Size on the server, Mail Purging Our Servers are on AIX, Linux and Windows Platform expects application servers, Immediate checking for abrupt server shutdown & crash. Whitelisting of IP address for other domains, TLS enable for end to end security on McAfee, Axway, Mimecast & Cisco Iron port Servers. Performing user mailbox restoration upon request Installation, configuration, patching & administration and maintenance of Linux OS. File System administration, Control & manage disk space usage. Have worked with file and directory permissions and FACL. Knowledge of LVM (Logical Volume Manager). Creating Swap space as and when needed.
Current Responsibilities Working on Power shell commands Administration of Office 365 Tenants Creating change request for the activity performed on O365. Creation / Modification and deletion of Server documents, Connection document, Program documents, Mail-in-database, etc. Monitoring of all server and space issues. Monitor the mail system at regular intervals for pending mail to ensure prompt mail Delivery and take proper action whenever required Troubleshooting all servers (mail, messaging and application). Maintenance of servers (mail server, sametime server & application) on every weekend. Maintenance of SMTP server for Inbound and Outbound to the External users. Iron mail for monitoring the external E-mails. Auto Reply agent setup, Out of Office and Other agents related issues. Checking of domino server alerts like insufficient disk, CPU utilization, Inconsistency alerts for databases. Group creation, modification and deletion, mail-in-database, web mail server modification, connection document, cluster configuration through a designated ticketing system. Premier user and Normal user migration from one server to other server within the same domain and different domain. Maintenance of all servers like dead mail, log file, global directory catalog etc. Exporting all the Report from lotus database like Mail Box Size on the server, Mail Purging Our Servers are on AIX, Linux and Windows Platform expects application servers, Immediate checking for abrupt server shutdown & crash. Iron mail (McAfee) log checking for mail routing issue like mail delay, mail lost (internal and external). Upgrading server’s when required. White listing of IP address for other domains, TLS enable for end to end security on McAfee, Axway, Mimecast & Cisco Iron port Servers. Manage the Lotus Notes Database on Server, in terms of ACL, Replication. Performing user mailbox restoration upon request
Responsibilities That I can Handle Installation, configuration, patching & administration and maintenance of Linux OS. File System administration, Control & manage disk space usage. Have worked with file and directory permissions and FACL. Knowledge of LVM (Logical Volume Manager). Creating Swap space as and when needed. Knowledge of VI editor and Crontab for job scheduling. Installation, configuration of yum tool. Executing LINUX commands to carry out file specific activities like FTP, SSH, copy, move. Setting up/configuring DNS, DHCP, bonding etc. File Server (NFS and SAMBA). Setting up Web Server (APACHE). LDAP client configuration Firewall (IP Tables). SSH, Telnet. Performance Monitoring – Using tools like top, topas, sar, vmstat etc.
Register the New server and configure the server as per the company requirement note. Creation / Modification and deletion of Server documents, Connection document, Program documents, Mail-in-database, etc. Monitoring of all server and space issues. Troubleshooting all server’s (mail, messaging and application). Maintenance of servers (mail server, sametime server & application) on every weekend. Maintenance of SMTP server for Inbound and Outbound to the External users. Ironmail for monitoring the external E-mails. Auto Reply agent setup, Out of Office and Other agents related issues. Checking of domino server alerts like insufficient disk, CPU utilization, Inconsistency alerts for databases. Group creation, modification and deletion, mail-in-database, web mail server modification, connection document, cluster configuration through a designated ticketing system. Premier user and Normal user migration from one server to other server within the same domain and different domain. Maintenance of all servers like dead mail, log file, global directory catalog etc. Exporting all the Report from lotus database like Mail Box Size on the server, Mail Purging
Tech Support for HP