Oliver Benter

Production Lead @ JTI | Driving Manufacturing Excellence with Servant Leadership

Treves, Rhineland-Palatinate, Germany

About

With over 15 years of experience in the FMCG industry, I am a strategic servant leader who drives manufacturing excellence and optimization at JTI, a global tobacco company that operates in 120 countries. As IWS Lead, I coach 100% Employee Ownership, Zero Loss, and Servant Leadership principles to a 1,100+ employee manufacturing organization, deploying a fully integrated work system (IWS) that enhances productivity, quality, and safety. I am also a strategy, quality, and supply chain expert, with a master's degree in computer science and business economics. With a proven track record of leading global cross-functional projects that deliver optimal balances of material specification, process effectiveness, and end-to-end cost efficiency, I am passionate about creating products and processes in a simpler way, that deliver long-lasting high value and require less input. As a digital ambassador, I am always looking for new ways to leverage advanced data analytics and digital systems to improve decision making and innovation.

Experience

  • JTI (23 yrs 2 mos)
    • Production Director
      Jan 2026 - Present · 7 mos

      • Leading a team of 400+ employees at JTI's Trier Factory, overseeing manufacturing operations. • Managing the delivery of finished products valued at over 250 million USD annually. • Spearheading the local Autonomous Maintenance (AM) pillar to enhance operational efficiency. • Acting as the global owner of the Centerline (CL) Daily Management System, driving continuous improvement.

    • Integrated Work System (IWS) Lead
      Jul 2021 - Jan 2026 · 4 yrs 7 mos

      Leader of deploying a fully integrated manufacturing excellence system (IWS) in a 1,100+ employee manufacturing organization. As part of the site ExCom, coaching 100% Employee Ownership, Zero Loss and Servant Leadership principles at all levels of the site organization.

    • Quality Director
      Jan 2020 - Jul 2021 · 1 yr 7 mos

      Leader of a 50+ team of Quality Control, Quality Improvement and Quality Assurance experts. Owner of the Integrated Quality Management System of a 1.100+ employee and 1000+ SKU manufacturing and distribution center for finished and semi-finished goods. Thought leader for driving continuous improvement across the entity including 5S3R and KAIZEN standards.