Olgun Onur Ozmen

MBA | ITIL4 | COBIT5 | Automation Architect @ ING | Expert for Service Orchestration and Automation Platforms (SOAPs) | Subject Matter Expert on Automic Automation (UC4)

Istanbul, Türkiye

About

* Personal Specifications: - Eager to learn new challenges - Motocross, Enduro amateur - Helping and guiding colleagues * Role Experience: - System Architect - Product Manager - Presales Engineer - Professional Services Engineer - Postsales Engineer - Consultant - Managed Service Engineer - Project Manager - Subject Matter Expert - Educator * Experiences Summary: - 11+ years of experience in various IT domains - Held 10+ different roles across the IT industry - Worked with 25+ corporate companies in Turkey - Participated in 50+ projects in different roles - Know-how in 14+ automation disciplines - Hands-on experience with 4+ Service Orchestration and Automation Platforms (SOAPs) - Proficient in PoC, planning, installation, analysis, development, testing, implementation, administration, upgrading in IT Automation - Strong collaboration skills across diverse working styles, effectively integrating multiple perspectives and projects - Advanced troubleshooting capability with proven expertise in rapid root cause analysis and effective problem resolution - Expertise in database analysis, reporting, tuning - Knowledge of ITIL 4, COBIT 5, Agile, Kanban - Providing hands-on training to companies, customers as an educator * Enterprise Products Know-how: - Broadcom - CA - Automic Automation (Automic/UC4, AWA, CDA, ASO, RA, Integration, REST API) - Broadcom - VMware - Cloud Foundation Automation (Aria Automation, Aria Orchestrator, vRealize vRA, vRO) - Broadcom - VMware - vSphere, vCenter, Cloud Foundation Operations (Aria Operations, Aria Ops for Logs, Aria Suite Lifecycle) - Striim - Real-Time Data Integration & Streaming - Automation Anywhere - AA, A360 - Stonebranch - Universal Automation Center (UAC) - BMC - Control-M, TrueSight - FCBS - EasyDone - GSM/Broadband Charging, Billing, Dunning * Automation & Orchestration Disciplines: - Workload Automation - Service Orchestration and Automation - Infrastructure Automation - Self-Service Automation - Disaster Recovery Orchestration Automation - Continuous Delivery Automation - Event-Driven Automation - Workflow Orchestration - Robotic Process Automation - System Automation - Real-Time Streaming Data Automation - Monitoring Automation - Managed File Transfer Automation - Data Pipeline Orchestration * Scripting & Notation Know-how: - Unix/Linux Shell (Bash, Korn) - SQL (Oracle SQL, T-SQL), PL/SQL - PowerShell - Automic Engine Script - JSON - YAML - XML * Industries Worked: - Telecommunication - Banking - Insurance - Automotive - Energy - Stock Exchange

Experience

  • ING Türkiye ()
    • Automation System Architect - Infrastructure Automation Systems
      Apr 2026 - Present · 4 mos

      Contributed across 2 squads driving automation initiatives across Automation, ITSM systems.

    • Automation Product Manager - Infrastructure Automation Systems
      May 2023 - Apr 2026 · 3 yrs

      Contributed across 3 squads driving automation initiatives across Automation, ITSM, and Monitoring & Observability systems.

    • Sr. Automation System Manager - Infrastructure & Virtualization Automation Systems / Cloud Tech
      Apr 2021 - Apr 2023 · 2 yrs 1 mo

      Contributed across 3 squads, driving automation initiatives across virtualization, linux/unix/container platforms, and data storage/backup systems.

  • Senior Automation Specialist - IT Software Delivery and QA at Odeabank
    Feb 2020 - Apr 2021 · 1 yr 3 mos

  • SoftwareONE Turkey ()
    • Senior IT Automation Solutions Consultant - Professional Services
      Sep 2019 - Feb 2020 · 6 mos

    • IT Automation Solutions Consultant - Professional Services
      Dec 2016 - Sep 2019 · 2 yrs 10 mos

  • Senior IT Automation Solutions Consultant (Managed Service) - IT Management Systems at Vodafone
    May 2019 - Oct 2019 · 6 mos

  • IT Automation Solutions Consultant (Long Term Project-based Professional Service) - Multiple Units at VakıfBank
    Jan 2017 - Jul 2018 · 1 yr 7 mos