Luxembourg
- bid management for numerous Clients on various technologies, e.g. SAP roadmaps, SAP S/4HANA business transformation programs, non-SAP applications, cloud strategy, migration, operations - following internal sales processes and approvals based on different deal volume and complexity - pricing models, rate card - contract management - orals - negotiations - account management - supporting with onboarding new colleagues
- preparing and leading workshops with Business to collect business requirements - during workshops consulting Business on best practices, standardization, optimization and efficiency and sometimes challenging the wishes of Business - building different processes in test system for demo purposes to give more tangibility to Business during workshops - writing detailed functional designs based on the collected business requirements that were afterwards validated by Business - debriefing a developer on what needs to be built, explaining logic and dependencies Testing the processes and ensuring that everything works correctly and corresponds to the business requirements - writing detailed system integration tests (SIT) for Business to test and validate each tested step - supporting Business during User Acceptance Test - preparing training documentation for Key Users and End Users
- taking over one of the Client’s biggest regions (North America) to clean the lengthy backlog after Migration - daily communicating and aligning on the priority with Business on the open tickets - resolving issues by reducing the backlog - status reporting to Program Management and Business on a weekly basis - knowledge transfer to Business
- supporting Program Director with building the overall implementation roadmap and getting it approved by the respective shareholders - supporting Program Director with establishing program governance, all project management activities throughout the implementation phases (mobilization, fit-gap analysis, build, test, cutover, go-live, hypercare) - supporting Program Director with preparing a monthly Steering Committee meeting to report the program status, incl. go-live status, dependencies, risks, budget, etc - drafting Operating Models in Microsoft Visio for Change Requests and Operations Support - supporting with building a Key User Organization & RASCI Matrix for SAP Value Flow processes - supporting Program Director and Change Manager with change management activities, incl. workshops preparation, communication channels, trainings, etc