Ebru O.

Commercial Operations I Procurement I Supplier Management I Bids & Proposals I Contracts I Process Improvement I Life Sciences I Defense & Beyond

Letchworth, England, United Kingdom

About

I am a commercial operations, contracts, and proposals professional with over 25 years of experience supporting business growth across life sciences, clinical research, healthcare, defence, and consultancy sectors. My expertise spans procurement, contract negotiation, bid strategy, stakeholder engagement, and process improvement, with a track record of leading complex opportunities and managing contracts valued from £50K to £100M. What motivates me most is applying commercial expertise to organisations that make a meaningful difference. At Cancer Research UK’s Therapeutic Innovations division, I help create the contractual and procurement frameworks that enable scientists and researchers to focus on developing life-saving cancer treatments. Contributing to a mission that improves patient outcomes gives real purpose to my work. I am passionate about building strong relationships, simplifying complex processes, and helping organisations deliver innovation and positive impact. 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: ➡️Procurement, Supplier & Stakeholder Management ➡️Contract Negotiations & Management ➡️RFP/RFI Management, content creation and proposal management ➡️Business Development and Operations ➡️Process Automation & Workflow Optimisation ➡️Pricing Strategy Development ➡️CRM Expertise (Salesforce, SharePoint, QVidian, Coupa, Minuet, ZenDesk

Experience

  • Commercial Operations Manager, Therapeutic Innovation at Cancer Research UK (CRUK)
    Aug 2025 - Present · 11 mos

  • Bid and Commercial Officer,Commercial Operations Export Sales at MBDA
    Mar 2025 - Aug 2025 · 6 mos

  • Business Development Operations Lead at DLRC Regulatory Consultancy
    Jan 2023 - Dec 2024 · 2 yrs

    Overseeing the bidding and contract management full life cycle across the group of companies in the UK, US and Germany; with line management responsibilities, guiding the team in following the best practices, providing training as and when needed, improving the processes and always on the look for smarter ways of working - bringing automation where possible, developing proposal and contracting templates. Super user of Salesforce, acting as the Administrator.

  • Proposals Manager, Global Business Operations - Contracts & Proposals/Strategic Pricing at IQVIA
    Feb 2022 - Jan 2023 · 1 yr

    Full service clinical budgets and proposals, using different costing models, mapping costing tool with client grids, RFI management. Worked on complex budgets that included presenting different scenarios, with a value between £500k to £50M. Ownership of patient recruitment and enablement services focused proposals, generated own library of these proposals. Successfully managed vendors, investigators grant, full clinical budgets and complex proposal presentations. Worked on high-value proposals between £500k to £10M, many of the proposals needed strategic writing and utmost attention to the budget with 4 to 5 different scenarios presented in the final document. These types of proposals and generation of budgets require a high level of stakeholder management, working closely with Therapeutic Strategists, Project Managers, Finance, senior executive management team. I received a ‘silver award’ for working seamlessly with different teams coordinating four Study Site Support RFPs for a large pharmaceutical company, created my own template for internal teams’ use. In charge with ‘Authorisation to proceed’ and start-up agreements, using costing models for milestone payments, coordinate with resource planning, project managers and finance departments. Change orders, MSAs, payment terms. Certificates gained: Lean Practitioner certificate I Project Management Foundations by PMI I Shipley Wins – Proposal Writing

  • Manager, Contracts & Proposals at DLRC Regulatory Consultancy
    Mar 2021 - Feb 2022 · 1 yr

    Overall management responsibility for the contract process, creating, negotiating, and finalising budgets and contractual documents, including Start-up Agreements, Work Orders and Change Orders, coordination of Operations, Project Management, Legal, Business Development and Finance to prepare, review, and negotiate contracts. Creating, negotiating and finalising contractual documents, including Start-up Agreements, Master Service Agreements, Work Orders and Change in Scopes, serving as primary client contact during the negotiation phase. Heavily involved in operational management - participate in the development and testing of tools, procedures, and processes; lead/participate in Lessons Learned meetings, take active part in ongoing initiatives to support and maintain proposal and contract management tools, constantly looking for improvements with budget, proposal and contract template updates. Proactive involvement with project management in review of project status, including review of contractual status to ensure compliance with contractual terms and milestones and identification of changes in scope in contracts, working closely with the Consultants to understand the scope change, negotiate with the clients where needed. Close cooperation with Finance on ongoing budget changes and provide finance system load ready budget tools in accordance with relevant processes. Proactively working towards the development and testing of tools and procedures