Munich, Bavaria, Germany
Area of responsibility: Ensuring a smooth hyper scaling of all areas inside feld.energy
Co-Founder of the new platform all around camping www.freeway-camper.com Area of responsibility: - Heading following departments: Business Development, Pricing, Marketing, Operations and Finance incl. Fundraising and Investor Relations Main achievements: - Building up a camper rental platform from scratch - Unique combination of own stations and a franchise station network results in the biggest station network in Germany and Italy (almost 100 station within 4 years) - Successful development of the business inside a multi-crisis environement - Successful fundraising inside a dry VC-market - Merger with Czech market leader Campiri
Area of responsibility: - Setting up of FlixBus model in all CEE-countries - Heading all country organizations in CEE-countries incl. Budget & P&L responsibility Main achievements: - Implementation of FlixBus model in all CEE-Countries (11 country Go-Lives) - Making FlixBus market leader in the whole region - Developing GMV from 10m EUR to 200m EUR within 3 years - Building up of most profitable region in Flixbus network - Acquisition of Market Leader in Poland (PolskiBus) and several competitors in Croatia - Implementation of flexible cooperation/franchise models to boost growth inside regulated markets
Area of responsibility: - Managing Director for our Service Company (FlixMobility Experience GmbH) - Overall responsibility for Customer Service, Traffic Control, Quality Management and Offline Product Development - Strong interface between business regions, IT, marketing and local entities Main achievements: - Setting up the organization to cope with a yearly growth of 100% and go live of 5+ countries/year - Switch from 100% internal to 30% internal and 70% external customer service incl. go live of three service provider - Improve efficiency of traffic control by 100% through IT and process development - Adjustment of QM organization to ensure an effective set-up between HQ and country entities - Implementation of new ACD-System - Setting-up IT-development roadmap for further growth of efficiency and improvement of customer happiness
Area of responsibility: - Traffic Control, Station Management, Shops, Offline Product Development, Regional Operations Management - 200+ employees Main achievement: - Merger of MeinFernbus and FlixBus managed succesfully incl. relocation of departments from Munich to Berlin and vice versa - Professional shop organization set-up - Improvent efficiency of traffic control by 100%