Bogor, West Java, Indonesia
I am a results driven Sales Development Representative with a 10+ year entrepreneurial background. I specialize in building high quality B2B sales pipelines using modern tech stacks like Apollo.io, SalesQL, and HubSpot. My Expertise: • Lead Generation: Expert in identifying high value prospects using ICP & Buyer Persona frameworks. • Outreach Strategy: Consistently achieving 25–35% reply rates by implementing the 4P Formula (Personal, Problem, Proof, Pitch). • Pipeline Management: Successfully booking qualified meetings with decision-makers in the engineering and tech sectors. • Resilience: 12 years of business ownership has built my "hunter" mindset viewing every objection as a step toward a solution.
• Identified and qualified 50+ prospects weekly using ICP and Buyer Persona framework. • Utilized Apollo.io and LinkedIn to build high-quality lead databases. • Achieved a consistent 25–35% reply rate on cold email campaigns by implementing personalized outreach strategies (4P Formula).
• Successfully booked qualified meetings with key decision-makers in the engineering and industrial sectors. • Generated high-quality B2B leads through strategic LinkedIn prospecting and SalesQL. • Managed initial outreach and lead nurturing to build a consistent sales pipeline. • Qualified prospects to ensure alignment with technical requirements and company services.
•Managed 20+ client inquiries weekly across multiple communication channels •Coordinated order handling and follow-ups using digital tracking systems •Maintained service accuracy with 300+ annual orders and <2% error rate •Strengthened customer retention through responsive communication •Resolved on-site issues quickly to ensure smooth service delivery
Researched and qualified 50–70 B2B prospects per week based on ICP and buyer personas. Executed cold email and LinkedIn outreach with an average 25–35% reply rate. Scheduled 8–12 simulated discovery calls per month for a mock SaaS product.
•Delivered front-line customer service in high-volume environment Order management, POS system, store cleanliness standards • Achieved 95% customer satisfaction scores (internal metrics) • Ensured smooth team coordination during peak hours • Maintained service excellence under pressure