Hildesheim, Lower Saxony, Germany
I have a background in Translation and Interpreting from Marmara University and am currently studying Brand Communication at Istanbul University. My academic and professional experiences have helped me build strong communication skills, a keen sense of empathy, and the ability to adapt quickly to new environments. In my current role at Innoscripta AG, I work in a fast-paced, international setting where I collaborate closely with others and navigate challenges with a solution-oriented mindset. I enjoy connecting with people, building meaningful relationships, and contributing to a positive and inclusive team culture.
- Handling incoming calls and provide fast, accurate solutions to customer inquiries and complaints. - Resolving customer issues efficiently, ensuring high satisfaction and meeting company standards. - Organizing and reporting feedback and complaints.