Nur Sahin

Product Manager - Loyalty @ Amadeus | Certified SAFe® Product Manager

Istanbul, Istanbul, Türkiye

About

I am a Product Manager in loyalty and travel tech, combining my product mindset with a strong background in business development. This allows me to approach products holistically balancing user needs, partner value, and business impact. I focus on building meaningful, user-focused solutions that drive real value.

Experience

  • Product Manager - Loyalty at Amadeus
    Oct 2024 - Present · 1 yr 9 mos

    • Shaping the product vision and roadmap for loyalty solutions across B2B and B2B2C customer segments • Managing an organized and continuously updated backlog to drive smooth and efficient product development cycles. • Collaborating closely with customers, internal stakeholders, engineering, design, and commercial teams to deliver high-impact product improvements. • Leading discovery activities, including user research and gap analyses, to identify new opportunities and define clear product requirements. • Designing and optimizing end-to-end process flows to enhance overall product management practices within the loyalty portfolio. • Ensuring cross-functional alignment around product goals, strategy, and business value to drive successful launch and adoption of new features.

  • Pegasus Airlines (Full-time · 10 yrs 3 mos)
    • Senior Specialist Business Development Management - Partnership & Loyalty
      Nov 2019 - Oct 2024 · 5 yrs

      • Analyzing market data and searching new partners • Comparing possible partner’s product with regards to Pegasus’ interest • Working closely governmental organizations and non-governmental organizations to get necessary permission • Preparing & Coordinating guidelines for all implementations process of partnerships. • Preparing Commercial Agreements and coordinating legal process • Leading Commercial Agreements’ analyzing process with all departments involved • Coordinating IT commercial implementation process of new partnership • Leading operational implementation process of new partnership with working operation team • Working together with pricing department in order to decide most effective price on the market. • Reporting cost/sales performance of existing partnership and following forward sales • Setting up annual face to face meeting and monthly call conference with the partners. • Working with IT department in order to reduce bugs and problems coming with the online sales channels. • Monitoring market changes, researching new market and work closely with planning department • Coordinating operational team in order to perform smooth operation • Experiencing in technical skills and competence in knowledge of Pegasus ticketing system,, IBM cognos, xml/api connection, Power BI”

    • Specialist Business Development Management - Partnership & Loyalty
      Sep 2015 - Nov 2019 · 4 yrs 3 mos

    • Assistant Specialist Business Development Management - Sales
      Aug 2014 - Sep 2015 · 1 yr 2 mos

  • Client Service Executive at U Turn Tax Refund LLC
    Dec 2013 - Jun 2014 · 7 mos

  • Public Relations Asistant at Turkish American Chamber Commerce And Industry
    Jan 2013 - Apr 2013 · 4 mos

  • Intern at TURKISH NATIONAL AGENCY
    Oct 2011 - Nov 2011 · 2 mos