Telok Panglima Garang, Selangor, Malaysia
Tourism & Marketing Student | 2+ Years Experience in Social Media Promotion | Passionate About Travel Branding & Destination MarketingI am currently a third-year student at Universiti Malaysia Kelantan (UMK) with a strong interest in digital marketing, particularly within the tourism sector. Rooted in UMK’s vibrant learning environment, I am passionate about combining creativity, strategic thinking and data-driven marketing to enhance tourism experiences.Actively seeking internship opportunities in tourism digital marketing, I aim to contribute innovative ideas, grow my practical skills, and make a meaningful impact in promoting Malaysia’s unique destinations. I thrive in collaborative settings and am eager to learn from industry professionals while delivering tangible results. Areas of interest: Digital marketing strategy, social media marketing, content creation, tourism promotion, and campaign analytics.Let’s connect and explore opportunities to create impactful digital experiences in the tourism industry!
-Managed and optimized Facebook business pages, ensuring consistent brand voice, visuals, and audience engagement. -Created, scheduled, and analyzed social media content to enhance reach and interaction using Meta Business Suite and insights tools. -Assisted in digital marketing campaigns—including sponsored ads, audience targeting, and page analytics to improve campaign performance. -Collaborated with marketing teams to develop creative strategies for increasing followers, post reach, and community participation. -Monitored page activity, responded to messages and comments promptly, and maintained a positive brand image.
-Conducted outbound and inbound sales calls to promote stationery products and office supplies to existing and potential customers. -Built and maintained strong customer relationships, providing excellent service to ensure client satisfaction and repeat sales. -Prepared quotations, invoices, and order confirmations, ensuring accuracy and timely delivery coordination. -Handled customer inquiries, feedback, and complaints professionally through phone and messaging platforms. -Supported marketing campaigns and product promotions, assisting in upselling and cross-selling opportunities. -Maintained and updated customer databases using internal CRM systems for effective sales tracking. -Achieved and often exceeded weekly and monthly sales targets, contributing to team performance. -Collaborated with logistics and finance departments to ensure smooth order processing and customer follow-up. -Provided product knowledge and recommendations tailored to customer needs. -Assisted in administrative tasks such as stock monitoring and preparing sales performance reports.