Petaling Jaya, Selangor, Malaysia
# Oversee the entire process of inbound and outbound stock management from start to finish. # Organize, label, scan, and accurately count stocks to maintain optimal inventory levels. # Ensure seamless integration of inbound stocks into the system, including imports and transfers through FOMS. # Maintain meticulous control over the physical inventory flow in and out of the warehouse to minimize discrepancies and maximize efficiency. # Quality Assurance: Maintain high quality by conducting thorough checks on items before packaging and shipping, ensuring customers receive top-notch products from the Shopee Store.
# Proactively identify and communicate driver sentiments and issues to relevant departments for immediate resolution. # Stay attuned to drivers' needs and preferences, proposing campaigns, events, and initiatives to foster community loyalty. # Drive recruitment efforts and promote ShopeeFood driver opportunities. # Advocate for the utilization of appropriate channels for issue resolution. # Assist the team in crafting and quality-checking content and visual materials. # Responsible in configuring weekly incentives, ensuring quality control for all setups. # In-charged in crafting and quality-checking content and visual materials. # Strategizing and implementing ongoing and upcoming campaigns for our drivers. # Crafting and designing visuals and materials tailored for event usage as needed.
# Assist drivers with queries related to renting cars for Grab rides, providing guidance on the rental process and requirements. # Promote ongoing sign-up campaigns and highlight the benefits of renting directly with Grab, ensuring drivers are aware of available incentives and advantages. # Address disputes and inquiries from drivers regarding arrears, driver account issues, and withdrawal suspensions. # Provide clear explanations and assistance in resolving outstanding payments or account-related matters. # Handle contract termination and end-of-rental period inquiries over the phone, guiding drivers through the process and explaining the necessary steps. # Assist drivers in arranging for vehicle inspection at our logistic center upon contract termination, ensuring smooth transitions and compliance with rental agreements.
# Guided potential new drivers through the process of becoming a GrabHitch driver. # Addressed inquiries and disputes regarding bookings, customers, ride payouts, and incentive mechanics for Hitch Drivers. # Managed callbacks from managers and handled escalated emails for the team. # Promoted to GrabHitch PIC (Person in Charge), leading the team through directions and providing support as needed. # Tracked and documented team productivity, providing daily updates to the team manager by the end of the day. # Ensured all pending tasks were completed before the end of the shift to maintain workflow efficiency.