Singapore, Singapore
My strengths are punctuality, customer experience and communication skills which will help me to work in any organization. If you think my skills and qualities can be beneficial for your organization then connect with me on LinkedIn.
For Ministry of Manpower - Handling calls from HR personnel of companies and work permit holders to advise on the necessary advisories and procedures of having a work permit holder/holding work permit in a company.
•Primary duty is check-in functions for various airlines. •Promoted to Senior Customer Service Agent in Jan 2020 to handle Excess Baggage Counter for airlines •Promoted to Line Trainer in Oct 2020 to handle admin and training matters for airlines
During the circuit breaker, I was redeployed from the airport to support the call centre for Enterprise Singapore to handle calls from businesses. With the training given, I am able to assist companies in their online applications, queries pertaining what kind of business that is able to resume operations during Circuit Breaker 2020. I also assisted in handling emails queries during Phase 1.