Puchong, Selangor, Malaysia
A flexible professional who enjoys learning new skills and quickly adapts to organizational changes.
- Ensure smooth and timely freight process flow - Ensure accurate and timely data entry into our operating system - Track and trace shipments as required - Utilize Process Monitors and Workflows on daily basis - Ensure timely movement and delivery of freight to customers - Ensure documents are timely sent to customer or broker for customs purposes - Ensure accurate and timely client invoicing - Interact with our customers in arranging their shipments, exceeding customer service expectations - Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) - Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements. - Understand department process flow, constantly looking for areas of improved efficiency - Ensure all customers' standard operating procedures are followed and updated - Meet KPI standards, as per the company procedures - Overseas communications, timely responses to emails and requests (internal and external)
- track shipments and communicate with clients about the package's progress. - coordinate shipping with customs agents for clearance on overseas deliveries. - deal with quotes from prospective shippers - submit manifest k4 - document handling in LCL & FCL - arrange cargo & container delivery to customer place
Billing - Preparing payment cheque summary for every week - uploading supporting document into system such as e-paperless system - checking payment using SAP system before prepare documentation to send to finance department Enforcement/ operation - inspection warehouse, office, forklift for safety and health enviroment - patrolling & traffic control - declaration for ZB1, ZB2, ZB3, and ZB4 form in system. - write report for every post in MASkargo and POS aviation after finish inspection free commercial zone area. Admin - managing process operational licensing (new application/ renew application) - attending workshop, meeting and training - calling customer/ forwarder agent company to pick up OL licensing - prepare a minute meeting after attending board meeting - prepare a documentation for administration