Blackstone, Massachusetts, United States
At Enterprise Excellence, I provide the Design, Development, Documentation, Training, and Deployment of product and process improvement strategies. We are focused on the effectiveness and efficiency of business processes and products to make you more competitive. We have successfully designed, developed, documented, trained, and deployed the implementation of Enterprise Excellence at a broad range of organizations, from major corporations to small independent manufacturers. This includes diverse clients such as Boeing Commercial Aircraft, Chemring North America, Hi-Shear Technology Corporation, Medtronic Corporation Heart Valve Division, Express Manufacturing, American Ordnance, Army Tank and Automotive Command, Army Research Engineering Development Center, Executive Office of the President, Program Executive Offices for Ground Combat Systems and Ammunition, Alliant Technologies, General Dynamics (OTS and LS), Hughes Corporation Aircraft Support, and many other government and commercial organizations. Specialties: Tailored Lean Six Sigma Workshops and Implementation Fault Isolation and Failure Analysis (911 calls) Business Process Re-engineering (Optimizing the Organization) Reliability, Availability, Maintainability, Quality (RAM-Q) Analysis and Reporting Root Cause Analysis and Reporting Leading – Facilitating Cross-functional Teams Coaching-Mentoring-Facilitating; Green Belt and Black Belt Team Projects
Systems and Production quality and reliability services; Fault Isolation and Failure Analysis, Root Cause Analysis Process and Product Quality Improvement Workshops (Lean Six Sigma, Enterprise Excellence} Tailored to individual organizations and environments Design, development, training, and implementation of quality and reliability programs. Analysis of Industrial Data
Provide Quality and reliability consulting to organizations requiring urgent assistance or just establishing quality programs. Lean Six Sigma Workshop tailored to the needs of individual organizations, workshops are conducted interactively with the practical current needs of the organization. Highly experienced in leading Fault Isolation Failure Analysis teams, crossfunctional teams successfully finding and correcting the root cause of "system failure and corrective action.
Normand L. Frigon is an independent consultant specializing in process and product improvement. He provides organizations at all levels with the design, development, docu,emtation, training and implementation, Enterprise Excellence and become World Class Competitors by optimizing their business processes and products. He is an internationally known author, lecturer and consultant in the development of Quality and Reliability Programs in industry and government. Normand is the author and co-author of many successful books published by John Wiley and Sons, and American Management Association. Normand developed the Enterprise Excellence Concept integrating Business Process Reengineering; Lean Six Sigma, Voice of the Customer, Reliability, Quality Management Systems, Industry Best Practices, Root Cause Analysis, and Fault Isolation and Failure Analysis (FIFA). Never Mistake Effort for Results
Senior Consultant working on a broad range of tasks from systems quality and reliability, to Business Process Reengineering and Organizational development.