Rochester, New York, United States
H&N Iron Horses, your premier destination for owner-operators and fleet owners to receive a true partnership in the freight industry. With a commitment to quality, safety, and flexibility, we are the go-to choice for independent owner operators and small to mid-size trucking companies across the United States, Canada, and Mexico. With over 30 years of invaluable experience in customer service, Team Building, and P/L management. I bring a wealth of knowledge and expertise to the table. Throughout my career, I've been dedicated to delivering top-notch service to clients, always going the extra mile to ensure their satisfaction. My commitment to excellence drives everything I do, from managing day-to-day operations to fostering strong relationships with clients and team members alike. With a strong foundation in customer service, team building expertise, I understand the value of creating a collaborative and supportive work relationship between Drivers and Dispatchers. My goal is to ensure every team member feels empowered and appreciate, each clients unique needs fostering a cohesive relationship dedicated to delivering outstanding results. As the operation manager at Iron Horses, I am committed to leading our team toward success and providing our clients with unparalleled service that exceeds expectations.
Manage independent freight dispatchers, insuring policies are followed. Ensuring customer satisfaction, and maximizing customer and company profits