Norbert Erős

Senior Technician

Linz, Upper Austria, Austria

About

Before I started a new life and career in the UK then in Austria, I used to work for one of the biggest Hungarian pharmaceutical companies for 13 years where my position needed high precision, reliability and also the ability to work either individually or as a member of a team. I've developed my skills in several jobs in Hungary and abroad and gained experience in managing a multilingual team, therefore I'm used to working in an international environment. My first language is Hungarian and I can also communicate both written and spoken in English as well. I have completed a Level-A2 German language course and keep focusing on to improve my skills.

Experience

  • Senior Technician at Falkensteiner Hotels & Residences Österreich
    Oct 2023 - Present · 2 yrs 9 mos

    Responsibilities and duties: - Carrying out daily maintenance works. - Identify and resolve any urgent maintenance issues. - Prepare seminar rooms for events. - Respond quickly and promptly to internal or external requests that are initiated by guests or Reception. - Liaise regularly with staff and guests to the Hotel to ensure information is passed on promptly. - Work with contractors to help them undertake their duties. - Ensure occupied rooms are equipped appropriately prior to use, e.g. sufficient furniture, equipment etc. - Repair of any faults occurring in hotel rooms. - Solve day to day operational problems as and when they arise, for example equipment failures. - Supervision and operation of dosing pumps and other swimming pool equipment, adjustment of settings, maintenance and repair if necessary. - Monitoring, maintenance, and repair of air handling units. - Report problems that cannot be immediately resolved to the Maintenance Manager. - Respond to fire and similar alarms, investigate the source. - Use fire extinguishers and similar equipment with regard to own safety and that of others. - Conduct regular patrols of the Hotel to ensure the Hotel is free from obstruction, clutter, litter etc. compliance with basic fire safety. - Maintenance of gardens and other green areas, lawn mowing.

  • Storeman and Maintenance technician at SALESIANER Gruppe
    Nov 2022 - Sep 2023 · 11 mos

    Responsibilities and duties: - Running a warehouse for packaging materials, receiving goods. - Receiving and storing of industrial detergents and other chemicals. - Receiving, storing and entering into the computer system of disposable consumables and materials for health care providers. - Receiving, storing and changing sterilising gas cylinder bundles. - Unloading trucks and other material handling tasks with forklift as required. - Assisting in the rubber carpet warehouse: material handling and storage tasks with forklift, as well as storing clean carpets by size, preparing orders for clients. - Keeping the areas around the factory clean and tidy. - Actively assisting and working with the technical team as required. - Carrying out minor maintenance and repair work in parallel with my primary duties. Own Projects: 1.: Expansion of an existing material transfer gate (between the factory and the dispatch preparation warehouse) from design to implementation. 2.: Installation of extra protection for high-level maintenance platforms (from planning to implementation.

  • The Royal Central School of Speech and Drama (3 yrs 7 mos)
    • Deputy Estates Manager
      Oct 2019 - May 2022 · 2 yrs 8 mos

      Responsibilities and duties: - Manage the Estates Service Desk and the delegation of work to ensure items are resolved and communicated through the system quickly and effectively. - Review, monitor and report on departmental statistics (extracted from the Estates Service Desk) in order to set targets/key performance indicators (KPI’s) to develop/improve the service. - Operate and adjust equipment controls such as ventilation, air conditioning and lighting. - Liaise regularly with staff, students and visitors to the campus to ensure information is passed on promptly. - Be the point of contact on all routine maintenance work. - Resolve day-to-day operational problems as and when they arise. - Train and integrate new team members of the delivery of service within the Estates Team - Work as a team with other members of the Estates portfolio including Reception, Facilities and the Student Bar. - Undertake line management duties for the Estates officers and provide guidance and support when appropriate. - Identify and resolve any urgent maintenance issues. - Use fire extinguishers and similar equipment with regard to own safety and that of others. - Investigate accident, incident and near miss investigations and report findings to the Health, Safety and Wellbeing Working Group - Plan and schedule routine maintenance works in conjunction with the Estates Manager - Monitor and reconcile the estate department’s expenditure records in accordance with the approved budget. - Create and manage the Estates Team rota taking into account the business requirements and internal estate provision. - Administer the department’s purchase orders by completing requisitions on “Compleat” the purchasing system and maintain adequate purchase order records for reconciliation.

    • Estates Officer
      Nov 2018 - Sep 2019 · 11 mos

      Responsibilities and duties: - Respond quickly and promptly to internal or external requests that are initiated by staff, students and Reception. - Operate and adjust equipment controls such as ventilation, air conditioning and lighting. - As necessary for health and safety or the proper operation of the Campus to immediately stop contractors undertaking work and report the situation to the Estates Manager and Reception. - Liaise regularly with staff, students and visitors to the Campus to ensure information is passed on promptly. - Liaise regularly with the School’s cleaning and catering contractors to ensure smooth operation. - Work with building and similar contractors to help them undertake their duties. - Plan and organise daily duties as instructed by the Estates Manager. - Ensure occupied rooms are equipped appropriately prior to use, e.g. sufficient furniture, equipment etc. - Solve day to day operational problems as and when they arise, for example equipment failures. - Use fire extinguishers and similar equipment with regard to own safety and that of others. - Report problems that cannot be immediately resolved to the Estates Manager. - Make independent operational decisions that have an immediate impact, for example blocking corridor access while a spillage is being cleared up. - Respond to fire and similar alarms, investigate the source and decide the immediate response. - Carry out tasks that require a range of sensory and physical demands, for example, regularly lifting heavy objects. - Conduct regular patrols of the Campus to ensure the School is free from obstruction, clutter, litter etc; compliance with basic fire safety; spillages are managed appropriately and unknown persons are challenged.

  • Maintenance Technician at iQ Student Accommodation
    Sep 2018 - Oct 2018 · 2 mos

    - PPMs and reactive maintenance, general maintenance - Rectification, installation, basic electrics, plumbing, carpentry and servicing works - Solve day to day operational problems as and when they arise, for example equipment failures - Plan and organise daily duties as instructed by the Head of Maintenance

  • Red Carnation Hotels - part of the TTC family of brands (London (Mayfair), United Kingdom)
    • Doorman
      Oct 2015 - May 2018 · 2 yrs 8 mos

      - welcoming visitors, assistance with their luggage, - giving directions and information about the vicinity and current events, sights etc. - recommending restaurants and places of entertainment to guests according to their needs and requirements, - arranging taxis and private transfers in cooperation with the Concierge team, - fulfilling special requests or forwarding them to the relevant person, - parking guests’ cars.

    • Linen porter
      Apr 2015 - Oct 2015 · 7 mos

      - providing all the necessary equipments and items to Housekeeping staff, - continuous restocking of the storage rooms on each floor, maintaining stock levels, - fulfilling extra requirements from guests if needed.