Johannesburg Metropolitan Area
I’m an accomplished Executive Personal Assistant with over a decade of experience supporting high-level executives across the healthcare, automotive, and media industries. Known as the "go-to" professional for seamless office operations, I specialize in complex diary management, stakeholder coordination, global travel arrangements, and confidential executive support. At Roche Diagnostics, Toyota South Africa, and Lexus, I’ve handled everything from board-level schedules and expense claims to cross-border travel and strategic event planning — always with precision and professionalism. My expertise spans Microsoft Office, Google Suite, SAP (SRM & Concur), and CRM systems, allowing me to manage office administration and vendor liaison with ease. Whether it’s orchestrating leadership town halls, preparing executive reports, or ensuring VIP-level hospitality at corporate functions, I thrive in fast-paced environments that demand attention to detail and absolute confidentiality. Fluent in five South African languages and trusted by senior leaders for my discretion, efficiency, and calm under pressure, I bring value not only through task execution but by anticipating needs and fostering a supportive environment. Let’s connect if you’re looking for an executive support professional who takes pride in making things run smoothly — every time.
Orchestrate complex diary management across time zones, ensuring optimal scheduling of internal and external meetings for the Network Lead and Leadership Team. Spearhead travel arrangements including international itineraries, accommodation, visa support, and logistics for executives and global visitors. Drive preparation of meeting materials, compile agendas, and distribute minutes within 48 hours, ensuring alignment with business priorities. Coordinate cross-functional leadership engagements, town halls, social events, and guest speaker logistics while maintaining seamless execution and hospitality. Serve as the liaison between the Network Lead and internal/external stakeholders, fostering smooth communication, trust, and information flow. Manage sensitive documents, reconcile expense reports, replenish office supplies, and maintain electronic filing systems in alignment with CORE MAP standards. Collaborate with Communications and Events teams for the successful planning and execution of Southern Africa Network functions and strategic events.
Managed calendar and Outlook schedules for 3 senior managers, handling over 60 appointments/ month. Arranged local and international business travel, processing over 40 bookings annually. Processed purchase orders and invoices in SAP, improved on-time payment rate by 20%. Screened 30+ daily calls and managed correspondence, ensuring efficient communication flow. Coordinated 12 major dealership and team events per year, enhancing internal engagement. Prepared and formatted over 50 reports, presentations, and internal documents quarterly. Maintained strict confidentiality of all sensitive documentation and HR-related matters.
Achieved monthly sales targets by selling 25+ vehicles per quarter (new and used). Promoted value-added services (insurance, tracking) and upsold on 70% of transactions. Conducted 20+ test drives/month and converted 60% into sales. Generated and followed up on 200+ leads via calls, email, and website forms monthly. Organized product displays at 10+ promotional events (malls, golf days) yearly. Maintained 90% customer satisfaction through regular follow-ups and handover coordination. Coordinated delivery of vehicles, ensuring compliance with all documentation and regulations.
Managed diary for VP, scheduling over 60 appointments/ month and ensuring optimal workflow. Coordinated 15+ international and local trips annually, including visa applications and logistics. Processed 100+ monthly claims and SAP POs, ensuring timely dealer payments. Took and distributed minutes for executive meetings, achieving 95% task resolution rate. Liaised with 20+ Lexus dealers nationally to resolve queries and coordinate marketing activities. Ordered and tracked delivery of promotional items and materials for nationwide campaigns. Planned and supported 10+ dealer launches and events annually, ensuring brand compliance.