City of Johannesburg, Gauteng, South Africa
Certified IT Systems Support Specialist, Junior SQL Developer, and Aspiring Full-Stack Developer with expertise in cloud computing, database management, and web development. Skilled in Python, JavaScript, and SQL for automation, data analysis, and building dynamic web applications. Proven ability to bridge IT operations and development for end-to-end solutions.
IT Support Specialist Database & System Management: • Develop and optimize SQL queries (Transact-SQL) for data retrieval, reporting, and modifications (INSERT/ UPDATE/ DELETE). • Maintain barcode/ RFID systems and lead new client software deployments System Support & Deployment: • Lead new client deployments, ensuring seamless integration of software solutions. • Maintain barcode printing systems and RFID networks. User Support & Training: • Resolve 20+ daily technical issues, improving system uptime by 30%. • Design training materials and conduct sessions for 50+ users.
Database & System Management: •Develop and optimize SQL queries (Transact-SQL) for data retrieval, reporting, and modifications (INSERT/UPDATE/DELETE). •Maintain barcode/RFID systems and lead new client software deployments System Support & Deployment: •Lead new client deployments, ensuring seamless integration of software solutions. •Maintain barcode printing systems and RFID networks. User Support & Training: •Resolve 20+ daily technical issues, improving system uptime by 30%. •Design training materials and conduct sessions for 50+ users.
Transform raw data into interactive dashboards that highlight key metrics and trends. Gain skills in visualization, analysis, and communication to support data-driven decision-making.
build Linux, Python, networking, security, database, automation, and core AWS Cloud skills.
Install, troubleshoot, and maintain fiber optic systems. May create sensors and perform optical inspections. Measure signal strength to ensure adequate performance. Run fiber optic cables underground or underwater, and perform premises cabling.
Network Deployment: •Installed underground/underfloor fibre optic cabling for 100+ residential/business clients. •Reduced fault resolution time by 25% through proactive diagnostics Client Engagement: •Delivered tailored solutions, achieving 95% customer satisfaction.