City of Johannesburg, Gauteng, South Africa
I work at the intersection of people, spaces, and experience. I manage and deliver operational and event projects that bring these experiences to life at scale. My focus is simple: how something feels, and what that feeling leaves behind. Through events and curated environments, I create moments that are not just well-executed, but remembered. I’m particularly interested in the role experience plays in shaping perception, connection, and influence. Because in the end, people may forget the details but they never forget how they felt.
My role spans full event lifecycle coordination, including: • Interpreting programme briefs and developing execution plans • Budget tracking and financial coordination • Preparing and submitting PRFs (payment request forms) and managing supplier payments • Supplier sourcing, negotiation, and relationship management • Conducting site visits and overseeing venue logistics • Developing run-of-show documents and production timelines • On-site event management, setup, strike, and team coordination • Catering coordination for staff and office events • Inventory management and stock control of branded materials Procurement of staff wellness and appreciation gifts • Post-event evaluation and process refinement
Led end-to-end event delivery from client brief through to execution and post-event evaluation. Collaborated on the development of pitch proposals and presentations, translating client objectives into compelling experience concepts. Presented pitch decks to clients and contributed to securing project wins. Managed supplier sourcing, negotiations, and coordination across multiple event components. Developed and maintained project trackers, run-of-show documents, and operational timelines. Conducted site visits, food tastings, and dry runs to ensure alignment with experience design and execution standards. Briefed speakers, vendors, and on-site teams to ensure cohesive delivery. Oversaw on-site setup and execution, ensuring seamless guest experience and operational flow. Led internal reflections and client debriefs to evaluate success and refine future processes.
Operations Manager within a growing startup environment, responsible for building and optimizing core business functions across operations, sales, and HR. At Pula Flow, I lead the design and implementation of operational systems and processes from the ground up, enabling efficiency, structure, and scalability as the business grows. I oversee sales team performance and development, translating business objectives into actionable strategies and measurable outcomes. My role also spans key HR functions, where I contribute to team structure, culture, and engagement to support a high-performing environment. Working closely with the CEO, I provide operational insight and performance analysis to inform strategic decision-making and business direction. I’m particularly interested in how strong operational foundations enable growth, clarity, and long-term impact within emerging businesses.
Identify and research potential clients Develop and maintain client relationships Coordinate with sales teams to develop mutually beneficial proposals Negotiate contract terms with clients and communicate with stakeholders Monitor project teams to ensure contracts are executed as agreed Gather useful information from customer and competitor data Track, identify and add qualified prospects to sales pipeline Develop and manage strategic partnerships to grow business Track and report on the status of proposal components Conduct ongoing market research Drive the end-to-end sales process