Johannesburg Metropolitan Area
Results-driven Human Capital Business Partner with 8+ years of experience driving organizational effectiveness, talent management, and employee engagement. Proven track record of delivering strategic initiatives, improving metrics, and fostering high-performance cultures.
As a Human Capital Business Partner (HCBP) I serve as a strategic advisor to business leaders, aligning human capital initiatives with organizational objectives. My focus is on driving organizational effectiveness, talent management, employee engagement, and fostering a high-performance culture for our organisation Key Milestones so far: - Partnered with business leaders to align human capital initiatives with organizational goals, achieving: - increase in employee engagement - reduction in turnover - improvement in diversity hiring - Developed and implemented human capital strategies, resulting in: - increase in leadership pipeline readiness - reduction in time-to-hire - Analyzed workforce trends and metrics, informing data-driven decisions and HR projects. Special Projects: - Coaching Centre Launch: Established a coaching center, providing 100+ hours of coaching, resulting in: - 90% participant satisfaction - increase in leadership confidence - Senior Management Leadership Forum: Formed a forum for senior leaders, facilitating: - Cross-functional collaboration - Strategic alignment - Talent development - 2% increase in leadership retention - Business Unit CEO Candid Conversation Series: Rolled out a series fostering bravery environments, resulting in: - 85% participant engagement - 25% increase in employee voice
Played a role in developing and executing human resource procedures and policies, and provided guidance and interpretation for business operations to business leaders. Participated in development of HR objectives and systems, including metrics, queries, and ongoing compliance reports for company requirements. Assisted with the in administrative processing of benefits, compensation, and completion of employee engagement surveys. Ensure compliance with company policies and applicable employment laws on ER/ IR issues Key highlights to the role - Contributed to developing HR procedures and policies, ensuring 100% compliance. - Assisted in creating HR objectives, systems, and metrics, resulting in: - improvement in employee satisfaction - reduction in absenteeism
Served as the main point of contact in all matters related to client concerns and needs especially in relation to campus campaigns Built and strengthened client relationships to achieve long-term partnerships as part of retention strategy Maintained accurate client records, kept track of any contract updates and renewals by always aiming to sign 12 month campus campaigns and submitting a yearly proposal on how to attract campus students to our already signed clients Worked with internal teams and campus managers / campus promoters to implement strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients (including - gradX magazine, recruitment services, campus campaigns and student market research offerings)