Hanoi, Hanoi, Vietnam
Good day. My name is Steven Noh. The year I was born is 1989. I came to Vietnam in 2019 to become global person. Right now, I have several experience from companies. You might think each of my career is short. However, I can tell you I am very quick learner and get to working easily. As my nationality is Korea, so I usually worked for several position related to deal with Koreans. I am very confident with my career so far, because I can learn many jobs and fields such as B2B, B2C, B2G. If you want to know more about me, feel free to contact me. Thank you
As a Business Development Assistant Manager in the Business Development and Customer Service Department, you will be responsible for the expansion of the company business by seeking out new business, keeping satisfaction of existing clients, and expanding scope of business with them as well as communicate the advantages of company services with customers, and design suitable solutions to customers’ needs. KEY ACCOUNTABLITIES * Business Development strategy based on company business strategy: - Build up sales strategy for assigned customer/ area to achieve target of section. - Expand business scale with current customer. Create new business. - Promote the company’s products/services addressing or predicting clients’ objectives. - Follow budget information announced by upper level and try to achieve budget set up. - Develop sales goals for the team and ensuring they are met. * Market research/Sales plan/marketing tools: - Gather market intelligent information. - Study market, identifies trendsetter ideas by researching industry and related events and make suggestion of needful marketing tools. - Contact with customer / Business Units (if needed) and other association to get market information and competitor's trend. * Customer management: - Make regular visit and call to the customer, seek customer demand, hear customer opinion and request. - Propose efficient logistics solution/ proposal meeting customer's need. - Make sales call for existing and potential customer. Maintain fruitful relationships with customers. * Cost management. * Process & KPI system build * Manage and develop human resource in the department.
- In charge of Korean customer care on issues related to quality and quantity of products, packages, import and export to meet all customer requirements. - Building a data management system, a communication system for the entire company in a more scientific way and to increase the working efficiency of all departments - Manage production and production quality of each coal mill and monitor export process to make sure each orders are in schedule and provide the best products to customers - Coordinate with other departments such as production, accounting to complete each order on time
- Be in charge of all the business in Vietnam which includes managing the current projects and finding new one. Expanded the scope of work and new business for Hantech with the marketing services. More than doubled the revenue of the company after 1.5 years of working by finding new customers and obtain big value project. - Act as the representative of Hantech to connect with and consult Korean businessman and expats on how to enter their product into Vietnam market, maintain good relationship with the Korean community - Provide customer service for Korean expats, introduce them to Vietnam, planning biz trip and take care Korean customers when they come to Vietnam - Manage all local staffs and Korean expats by appointing task individually and supervise their progress, making sure all the projects are on schedule. Be responsible for the overall performance and operation of the company daily and for all the events, exhibitions. - Establish business plan according to customer's request, calculate the budget, operation costs and prepare business proposal for them - Enhanced internal processes and working efficiency, ensuring that employees work as a cohesive unit