Arad, Romania
I am an ambitious person, optimistic, result orientated and good self motivator, eager to motivate people in order to obtain results in all actions that I am involved. With professional experience in human resources field and banking field, coordinating teams in both fields, I like challenges and working with people. The relational skills acquired throughout my professional career, as well as my good interpersonal skills, provide me to continue my development in human resources field.
- Coordinating the activity for both offices: Arad and Timisoara and also handling projects to external colleagues, collaborating on a contract basis, working remote - Labor market scouting and new customers approach, participating in face to face meetings with the company’s management team, negotiating the collaboration contract terms for recruitment services - Keeping contact with our clients in order to take over the opened positions and handling the projects to my team members - Training my recruitment team in order to close our clients projects - Selection and recruitment for key positions in our clients organizational chart.
Coordinating a team in charge of: -Recruitment process -Employment Relations – This position was created out of the need to achieve HR KPI’s. My colleagues are in charge of mediation between employees and their team leaders; making open discussions with the employees and finding out their problems; following employees with unmotivated absences and taking actions in a short time to find a solution for them and for the HR KPI to be reached; disciplinary discussions; -Time keeping - Coordinating of the electronic timekeeping system; analysis and management of overtime, holidays or other type of absences aligned with operational needs. Being responsible for following HR KPI’s to be in target set by the management through the annual objectives; Reporting to local and central management; Participating in personnel planning meetings, setting recruitment strategy; Preparing personnel reports, following the personnel planning budget; Tracking and analyzing the activity-specific KPI’s and implementing corrective and/or preventive measures through human resources responsible (Employment Relations); Process development - coordination and implementation of procedures and practices for the operational part of de department. Maintaining relationship with local authorities and HR contributors.
Being HR Recruitment Officer and PR, I was in charge of recruiting middle management, staff and indirect positions; I was responsible for different personnel reports, and KPI reports; Other responsibilities: -drawing up and reporting on specific Human Resources related reports for Central; -drawing up internal procedures and forms related to Human Resources activity; -managing the induction process for new staff and indirect employees; -participating in setting goals for the trial period and feedback sessions with the employees direct superior; -ensuring the necessary support for the company department managers in the process of integration of new employees or new functions; -proposing Induction Plans and Job Descriptions for staff and indirect employees according to their activities and professional skills; -monitoring the internal employee satisfaction measurement system; -coordination of various internal motivation projects for employees and the internal newspaper; Employee development support: -Talent Management -Performance Management -Assessment Center
My responsibilities as HR Officer were: Organizing and registering the company employees time keeping management, calculating the working time of all employees of the company (departments, teams, shifts, projects); Verifying and registering in the company's internal soft the medical certificates; Verifying and operating the internal transfers, functions changes or workplace/department movements; Registering all the absences types such as paid holidays, unpaid holidays, validating the overtimes of the employees during the working days or weekends; Follow-up of activity-specific KPI indicators. Drawing up daily and regular reports on various data such as: total number of employees, highlighted by different categories; absenteeism reports, vacation reports, month closure report, and payroll report.
The responsibilities of my job were divided into: team management; commercial responsibilities, operations controlling responsibilities and HR responsibilities. Regarding team management, my responsibilities were to cooperate with my team to train, guide and motivate them to meet expected goals, to set the targets for each member of the team in the agency and to measure employee performance. Commercial responsibilities: to build and maintain strong customer relationships by providing excellent customer service. Identify performance improvement areas and provide recommendations. Communicate to the management the agency performance levels, including areas of concern and to analyze them with my team. Develop action plans for improving agency performance. Follow and transfer to team members all company and safety guidelines and policies. Develop business improvement initiatives based on current market trends and competitors. Manage agency staff to achieve our goals and objectives. I had the responsibility to check the banking operations, credits and loans made by my team members. HR Responsibilities: select new candidates, taking interviews and hire the best person with the best skills and abilities for the job requirement. Among my outstanding results I would include: granting loans to a group of companies, for financing an European Project. For the same customer, we also granted a credit line for current activity. The credits were the largest amount that were granted in Arad County at that time. In 2015, me and my team increased the agency's net banking income by 11%. In 2015, together with my team, we exceeded our KPI’s, achieving a target of 105%.
My daily tasks as bank operator were to process checks, register deposits and cash withdrawals, open bank accounts for individuals and for companies. Processing exchanges in our clients accounts, negotiating exchange rates with the Central, operating saving products and debit cards. At the end of the day, I had to make the balance and reconcile daily deposits and withdrawals, prepare items for batch processing. I organized the agency's cash management, and transferred the excess money to the collecting center. After 8 months of being bank operator, I applied for branch manager position.
I worked in front office, keeping in contact with the bank customers. I opened accounts for individuals and for companies. I set debit cards, unit linked products and saving products. I processed banking operations between accounts: payment orders, external payment transfers, checks, exchanges and exchange rate negotiation with the Central. The best result of my account administrator career at Banca Transilvania, was to bring the greatest resources for agency, invested in unit linked products. After one week on this job, I wondered the branch manager what are the investment founds and how could our clients invest in unit liked products. The branch manager gave me the products guides, and in just one week, I bring the largest amount for the agency invested in founds. The operation had to be supervised by the commercial director.