National Capital Region, Philippines
Operations and site leader with 20+ years of experience building, scaling, and transforming offshore and multi-site organizations across the Philippines, the US, Europe, and India. Trusted partner to Fortune 1000 clients, delivering operational excellence, cost efficiency, and sustainable growth across IT services, CX, and shared services. Currently providing site leadership, driving governance, performance, and alignment across multiple business units. COPC-Certified Implementation Leader and Lean Six Sigma practitioner with a strong foundation in process excellence, lean-digital operations, and continuous improvement. Integrity-driven, data-led, and execution-focused, with a leadership style grounded in accountability, clarity, and long-term impact. Actively engaged in technology and AI-enabled operations, with an appreciation for well-designed systems and purposeful leadership.