Mo Noah

Post-Sales Support Specialist

Istanbul, Türkiye

About

Your project is important to you, and therefore, it is important to me. I am a talented and educated individual. I can provide value and service to your company, its staff, and its customers. Additionally, I can contribute my technical knowledge, and writing abilities to your project. Here are a few examples of what I can provide: - Analytical problem solving - Post-sales support - Software and hardware systems installation - Operations and maintenance - Product Development & Logistics However, none of this matters if we do not have a strong motivation to succeed. It is always my desire to make sure your project is completed to your satisfaction.

Experience

  • Post-Sales Support at REEF
    Jun 2021 - Nov 2025 · 4 yrs 6 mos

  • Front End Supervisor at Veranda Cafe and Restauarant
    Aug 2017 - Apr 2020 · 2 yrs 9 mos

    • Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention • Use point of sale system to take and track orders and to complete cash and credit card transactions • Managed customer relations and customer service through daily communication and interaction • Communicated with vendors for restaurant supplies and products • Prepare financial statements

  • Computer Hardware Engineer at Antar Computer Center
    Apr 2016 - May 2017 · 1 yr 2 mos

    - Analyse user needs & recommend appropriate hardware. - Test & verify hardware & support peripherals to ensure that they meet specifications & requirements, by recording & analysing test data. - Monitor functioning of equipment & make necessary modifications to ensure system operates in conformance with specifications. - Direct technicians, engineering designers or other technical support personnel as needed. - Confer with engineering staff & consult specifications to evaluate interface between hardware & software & operational & performance requirements of overall system. - Select hardware & material, assuring compliance with specifications & product requirements. - Provide technical support to users/sales departments/suppliers/engineers/other team members. - Provide training & support to system users. - Manage backup, security & user systems. - Assemble & modify existing equipment to meet special needs. - Encrypt data transmissions & erect firewalls to conceal confidential information during transmission & to keep out tainted digital transfers. - Modify computer security files to incorporate new software, correct errors, or change individual access status. - Store, retrieve, & manipulate data for analysis of system capabilities & requirements.