United Kingdom
As a Trainee Manager working within the dynamic world of hospitality and events, I’m currently gaining hands-on experience in delivering high-quality service within a private school setting. My role involves supporting the coordination and execution of a wide range of internal and external events, from formal dinners and open days to conferences and private functions. I’m currently undertaking a Hospitality Events Apprenticeship, which is helping me build a strong foundation in leadership, customer service, and operational excellence. Working in an education-based environment has given me a unique perspective on how hospitality can enhance the overall experience for students, staff, guests, and the wider community. I’m passionate about creating memorable experiences, developing as a future leader, and contributing to a team that values professionalism, attention to detail, and continuous improvement.
Responsible for coordinating and overseeing all food and catering services for events at Wellington College, ensuring high-quality meal preparation, presentation, and service. This also includes accommodating dietary restrictions, looking over menu plans and preparation of the location all to create a seamless dining experience for school functions, meetings, and special occasions.
As a Barista and Food Service Team Member, I ensure a seamless café experience by preparing and serving a wide range of beverages, including specialty coffees, smoothies, frappes, and more. I manage meal service across multiple formats—buffet, family-style, and live cooking—providing high-quality food throughout the day. Additionally, I handle retail sales, contributing to an efficient and welcoming café environment.
Provided exceptional customer service in a high-end sweet shop specializing in confectionery, gourmet sweets, custom made treats and specialty drinks such as milkshakes and bubble tea. Assisted with product preparation, maintained a visually appealing display of treats, and ensured a premium customer experience through knowledgeable recommendations and attention to detail.